Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Taylah Young

Patterson Lakes,VIC

Summary

Experienced Crew Trainer with nearly 2 years of experience. Focused on maximizing team success by providing new members with great training and support. Extensive knowledge of food safety, cleaning and sanitizing procedures.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Crew Trainer

McDonald's
01.2022 - Current
  • Trained other employees in customer service, food safety, and performance requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Taught new team members correct procedures for all areas of operations.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Handled and made food and drinks to the food safety requirements.
  • Handled money.
  • Mentored junior employees to improve performance, food safety, and customer service.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Documented training and progress on database to enable tracking history and maintain accurate records.
  • Took leadership of areas where I was put on for the shift, insuring that everything was running smoothly and efficiently.

Catering Server

Bigger Then Texas
06.2022 - 07.2023
  • Provided friendly, courteous service to create memorable moments for guests.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
  • Arranged linens and table settings according to seating plan and event theme.
  • Worked with catering staff to establish timely preparation and delivery of food and beverage orders.

Education

High School Diploma -

Parkdale Secondary College
Mordialloc, VIC
12.2024

Skills

  • Safe Food Handling
  • Sales Expertise
  • Production Preparation
  • Cash Handling
  • Restaurant Operation
  • Staff Training
  • Food Safety
  • Cash Register Operations
  • Team Leadership
  • Station Preparation
  • Workplace Safety
  • Cleaning and Sanitation
  • Kitchen Sanitation

Certification

  • Barista Training

Throughout my time working at McDonald’s I have gained the certification of being a certified barista, gaining the skills on how to use a barista machine and serve/make coffees in a high pressure situations, throughout rush periods. Also during this training I learnt how to clean and sanitise all parts of the cafe, including the machine and areas where the cafe food is kept.

Additional Information

References


Kellie Bradshaw - 0427 448 533

Paul Stanford ( Bigger then Texas ) - 0408 957 689



Timeline

Catering Server

Bigger Then Texas
06.2022 - 07.2023

Crew Trainer

McDonald's
01.2022 - Current

High School Diploma -

Parkdale Secondary College

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Taylah Young