Tayla Jane Salsbury
Bligh Park,NSW
Summary
Organised and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I'm driven and apply strong work ethic to my role.
Confident in Support Work, I'm focused on improving client lives through high-quality support and patient instruction. Inspired to help others integrate into the community and live more robust lives.
Overview
13
13
years of professional experience
Work History
Support Worker
Care Shelf Support Services
2023.09 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
Residential Cleaning
Easy Dig Pty Ltd
2020.06 - Current
- Completed professional residential cleaning services.
- Enhanced customer satisfaction by providing thorough interior cleaning services for residential spaces.
- Adapted to various work environments, providing tailored cleaning services for each unique situation.
Bar Gaming Attendant
Overlander Hotel
2019.06 - 2020.01
- Enhanced customer experience by providing attentive service and maintaining a welcoming atmosphere.
- Maintained clean and organized gaming areas, contributing to a safe and enjoyable environment for patrons.
- Informed manager of duty of significant concerns, broken machines, out-of-order games and problems.
- Provided exceptional service for special events, leading to repeat bookings and positive referrals from satisfied clients.
- Maintained communication between bar staff and security personnel to maintain a safe environment.
Food and Beverage Service Assistant
Queensland Health Food Services
2018.05 - 2019.02
- Prepared and served food and drinks to Aged Care residents
- Collaborated with kitchen staff to ensure timely delivery of food orders.
- Contributed to team success by consistently pitching in when needed, including general cleaning, food handling, food distribution and inventory control.
Cafe Worker
Redcliffe RSL
2016.01 - 2018.05
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Contributed to team efficiency by cross-training in various roles such as barista, cashier, waitressing, opening/closing, food handling and preparation.
Food and Beverage Server
Redcliffe Pizza And Kebab Café
2014.10 - 2015.08
- Contributed to team success by cross-training in multiple roles, including Barista, food and beverage handling, deliveries and general cleaningProvided courteous, friendly customer service.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in positive feedback from customers.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Cleaned and set up tables to promptly seat guests and reduce wait times.
Barista
Spoons Deli Café
2013.10 - 2014.02
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Customer Service Assistant
Millers Fashion
2013.02 - 2013.05
- Answered customer questions about product availability and shipment times.
- Maintained clean and organized work environment to maintain customer safety by mopping floors, emptying rubbish and wiping down surfaces.
- Assisted customers with product selection, providing detailed information on features and benefits.
- Monitored inventory levels to ensure adequate stock availability for customers' needs.
General Office Assistant
Easy Dig Pty Ltd – March 2011 – June 2012
2011.03 - 2012.06
- Provided exceptional customer service, effectively addressing inquiries and resolving issues related to office operations.
- Performed data entry tasks efficiently, ensuring accuracy of information entered into databases or spreadsheets.
- Enhanced office efficiency by organizing and maintaining a comprehensive filing system.
- Managed incoming calls and emails, directing them to the appropriate person for prompt responses.
Education
Certificate III - Community Services
Tafe
Online 12.2024
High School Diploma -
Redcliffe State High School
Redcliffe, QLD11.2012
Certificate III - Beautician
Tafe
QLD11.2011
Skills
- Daily living support
- Housekeeping tasks
- Health and safety awareness
- Cleaning and sanitizing
- Meal Preparation
- Transportation Assistance
- Documentation abilities
- Safe Food Handling
- Time Management
- Eye for detail
- Teamwork and Collaboration
- Problem-Solving
- Organizational Skills
Additional Information
Availability:
- To be discussed based on the role
References:
- Available upon request
Timeline
Support Worker
Care Shelf Support Services
2023.09 - Current
Residential Cleaning
Easy Dig Pty Ltd
2020.06 - Current
Bar Gaming Attendant
Overlander Hotel
2019.06 - 2020.01
Food and Beverage Service Assistant
Queensland Health Food Services
2018.05 - 2019.02
Cafe Worker
Redcliffe RSL
2016.01 - 2018.05
Food and Beverage Server
Redcliffe Pizza And Kebab Café
2014.10 - 2015.08
Barista
Spoons Deli Café
2013.10 - 2014.02
Customer Service Assistant
Millers Fashion
2013.02 - 2013.05
General Office Assistant
Easy Dig Pty Ltd – March 2011 – June 2012
2011.03 - 2012.06
Certificate III - Community Services
Tafe
High School Diploma -
Redcliffe State High School
Certificate III - Beautician
Tafe
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