Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

TAYLA KIM

SYDNEY,NSW

Summary

Experienced Hairdressing assistant with 2 years of experience working with varying hairstyles and treatments. Customer-oriented professional with dedication to satisfaction and consistent communication.


Overview

9
9
years of professional experience

Work History

Hairdresser

GAIA
11.2022 - Current
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.
  • Processed payments, entering sales in register for prompt customer service.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Answered over [Number] phone calls daily to assess customer needs, schedule appointments, and give advice about hairstyle and color options.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Educated customers on products to maximize benefits.
  • Determined appropriate hair treatments based on conditions and textures.
  • Organized sales area and work station to showcase products and boost sales.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Resolved guest complaints about service or style.
  • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.

Hairdresser Assistant

VARIOUS HAIR SALON
07.2014 - 12.2015
  • Assisted hair stylists with colorwork by applying base colors and toners.
  • Offered exceptional service and support to walk-in and scheduled customers.
  • Prepared clients for hair cuts and styles with soothing shampoo work.
  • Updated client records and maintained client confidentiality.
  • Helped customers select styles for special events such as prom and formal dances.
  • Increased client satisfaction by providing excellent customer service.
  • Studied advanced techniques to develop proficiency and better serve customers.
  • Answered telephone calls to provide information and schedule new appointments.
  • Checked in with clients to confirm comfort throughout appointments and services.
  • Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
  • Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
  • Completed basic styles for regular customers by using strong blow-drying and curling abilities.
  • Recommended products for clients based on individual needs.
  • Entertained children during cuts to allow guardians to fully focus on appointment services.
  • Consulted with clients on current trends and offered advice on flattering cuts and styles.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Answered phone calls and emails to schedule client appointments.
  • Developed loyal following of clients by providing high-quality services.
  • Maintained regular client list and successfully handled walk-in customers.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
  • Demonstrated thorough knowledge of all salon products and services.

Education

HAIRDRESSING

HAIRDRESSING LICENSE
08.2014

Skills

  • Detailed Instruction
  • Efficient Service
  • Sell Hair Care Products
  • Salon Management
  • Complex Problem-Solving
  • Cleaning and Sanitizing
  • Spreadsheet Tracking
  • Customer Loyalty
  • Electronic Calendar Management
  • Operational Efficiency
  • Build Customer Relationships

Additional Information

I am hardworking, goal-oriented person, have strong work ethic and positive attitude even under pressure. willing to learn and contribute to your company with my eye for excellence and high level of standards.


Have great communication skills in both English and Korean language, great sense of art and tech savy.



Timeline

Hairdresser

GAIA
11.2022 - Current

Hairdresser Assistant

VARIOUS HAIR SALON
07.2014 - 12.2015

HAIRDRESSING

HAIRDRESSING LICENSE

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TAYLA KIM