Taylan Yildiz
Meadow Heights
Summary
Customer-focused professional with years of experience in delivering exceptional service across diverse industries. Adept at resolving customer issues, enhancing customer satisfaction, and building long-term relationships. Strong communicator with a proven ability to handle inquiries, troubleshoot problems, and exceed performance metrics in fast-paced environments. Skilled in active listening, problem-solving, and fostering a positive brand image. Committed to ensuring a seamless and pleasant customer experience while maintaining company standards and policies.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Work Safety Officer
ISS Facility Services
07.2025 - Current
- Monitored daily airside and landside operations to ensure compliance with WHS legislation, Aviation Transport Security regulations, and ISS Safety Management Systems.
- Conducted routine airside safety inspections, identifying hazards such as FOD, vehicle movements, and environmental risks, and implementing appropriate control measures.
- Performed incident reporting, investigation, and root-cause analysis to support corrective and preventative action planning.
- Collaborated with airport stakeholders, contractors, and operational teams to maintain a safe and compliant working environment.
- Demonstrated strong communication, situational awareness, and decision-making in fast-paced airport operations.
Warehouse Assistant
Auspost
01.2023 - 07.2023
- Processed and sorted parcels efficiently to meet delivery deadlines
- Operated warehouse equipment safely, including forklifts and conveyor systems
- Maintained accurate records of inventory and parcel movements
- Ensured a clean and organized warehouse environment
Assistant Manager
Connor
11.2021 - 08.2022
- Supervised staff and daily operations
- Assisted in achieving sales targets and store profitability
- Delivered excellent customer service and managed stock levels
- Handled cash operations and ensured store presentation
Sales Assistant
JD Sports
02.2021 - 01.2022
- Delivered excellent customer service in a fast-paced retail setting
- Assisted customers with product selection and inquiries
- Processed transactions accurately and efficiently
- Maintained store displays and stock levels
- Worked towards sales targets and team goals
- Promoted current promotions and product knowledge to customers
Skills
- Leadership & Team Management
- Customer Service Excellence
- Sales & Retail Operations
- Staff Training & Development
Certification
- HLTAID009: Provide Cardiopulmonary Resuscitation
- HLTAID010: Provide Basic Emergency Life Support
- HLTAID011: Provide First Aid
- Forklift Licence (FL): WSV-0150601529
Language
English
Turkish
Timeline
Work Safety Officer
ISS Facility Services
07.2025 - Current
Warehouse Assistant
Auspost
01.2023 - 07.2023
Assistant Manager
Connor
11.2021 - 08.2022
Sales Assistant
JD Sports
02.2021 - 01.2022