Taylar Galloway
Mackay,Qld
Summary
Bright Energetic Focused Woman Adaptable and Reliable Looking For My Career Outgoing employee with 5 years customer experience. Always delivering exceptional customer service and builds excelled relationships with customers and other team members. Thrives in fast face and high-pressure environment and can resolve any issues within the workplace. Always learning and focusing on the opportunity to gain a leadership/management position.
Overview
6
6
years of professional experience
Work History
Client Service Officer AO2
Queensland Government
01.2024 - Current
- Passionate about learning and committed to continual improvement.
- Gained extensive knowledge in data entry, analysis and reporting.
- Worked effectively in fast-paced environments.
Medical Receptionist
North Lakes Doctors
07.2023 - 12.2023
- Greeted visitors and communicated to assess needs and provide direction
- Gathered information from patients, processed registration paperwork and collected payments
- Answered incoming calls, responding to inquiries from patients and other medical offices
- Prepared charts for new patients ensuring all necessary forms were classified patient information correctly for billing and medical staff
- Offered additional support and assistance to patients with limitations
- Answered basic questions and provided information to patients and family members
- Scheduled appointments, lab tests and procedures for patients.
Bar Gaming Attendant
Mango Hill Tavern
09.2022 - 05.2023
- Delivered positive, courteous and professional service in interactions with guests, visitors, vendors and fellow employees
- Used and learned effective communication to help develop working relationships with fellow employees
- Operated Point of Sales (POS) system for transactions
- Followed and enforced adherence to gaming regulations and company policies
- Listened to customer requests and specifications and made suggestions to appropriately fulfill needs.
Level, Bar Attendant
The Ambassador of Redcliffe
07.2022 - 09.2022
- Processed incoming mail on a daily basis and responded to inquiries from internal and external customers in a timely matter
- Reviewed all outgoing correspondence for accuracy prior to distribution
- Answered incoming calls in regard to quotes, pricing or general enquires about the business
- Monitored schedules and calendar obligations for executives.
Administration Assistant
Sheds N Homes
09.2021 - 02.2022
- Assisted in the planning of trade shows and events to increase brand awareness (Breast Cancer Foundation)
- Used Methodologies to increase sales and meet targets
- Led Projects assigned to increase productivity
- Ensured compliance with all applicable laws related to marketing activities
- Face to Face Customer Sales and Engagement
- Answered incoming calls, took and relayed messages and maintained office access security
- Supported daily operations with administrative expertise, including file management, document control and operational reporting
- Wrote professional business correspondence for letters and emails.
Crew Member
McDonalds
08.2018 - 09.2021
- Performed cashier duties such as taking orders, Customer Service and Enquiries
- Cross-trained in multiple positions to assist during busy periods
- Adhered to Qld Health Department Regulations
- Supported various counter stations based on demand
- Cleaned, swept and mopped food preparation and FOH areas
- Filled up stations with cutlery, sauces and napkins
- Personalized guest experiences, going extra mile to satisfy customer needs.
Education
High School Diploma -
Dakabin State High School
Dakabin, Qld11.2020
Skills
- Money handling abilities
- Computer Skills
- Sales and Upselling
- Calm Under Pressure
- Customer Relations
- Customer Service
- Data Management
- Clear Communication
- Teamwork and Collaboration
- Bar equipment operation
- RSA, RSG & TAB certified
Timeline
Client Service Officer AO2
Queensland Government
01.2024 - Current
Medical Receptionist
North Lakes Doctors
07.2023 - 12.2023
Bar Gaming Attendant
Mango Hill Tavern
09.2022 - 05.2023
Level, Bar Attendant
The Ambassador of Redcliffe
07.2022 - 09.2022
Administration Assistant
Sheds N Homes
09.2021 - 02.2022
Crew Member
McDonalds
08.2018 - 09.2021
High School Diploma -
Dakabin State High School