Summary
Overview
Work History
Education
Skills
Timeline
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Taylar Galloway

Mackay,Qld

Summary

Bright Energetic Focused Woman Adaptable and Reliable Looking For My Career Outgoing employee with 5 years customer experience. Always delivering exceptional customer service and builds excelled relationships with customers and other team members. Thrives in fast face and high-pressure environment and can resolve any issues within the workplace. Always learning and focusing on the opportunity to gain a leadership/management position.

Overview

6
6
years of professional experience

Work History

Client Service Officer AO2

Queensland Government
01.2024 - Current
  • Passionate about learning and committed to continual improvement.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Worked effectively in fast-paced environments.

Medical Receptionist

North Lakes Doctors
07.2023 - 12.2023
  • Greeted visitors and communicated to assess needs and provide direction
  • Gathered information from patients, processed registration paperwork and collected payments
  • Answered incoming calls, responding to inquiries from patients and other medical offices
  • Prepared charts for new patients ensuring all necessary forms were classified patient information correctly for billing and medical staff
  • Offered additional support and assistance to patients with limitations
  • Answered basic questions and provided information to patients and family members
  • Scheduled appointments, lab tests and procedures for patients.

Bar Gaming Attendant

Mango Hill Tavern
09.2022 - 05.2023
  • Delivered positive, courteous and professional service in interactions with guests, visitors, vendors and fellow employees
  • Used and learned effective communication to help develop working relationships with fellow employees
  • Operated Point of Sales (POS) system for transactions
  • Followed and enforced adherence to gaming regulations and company policies
  • Listened to customer requests and specifications and made suggestions to appropriately fulfill needs.

Level, Bar Attendant

The Ambassador of Redcliffe
07.2022 - 09.2022
  • Processed incoming mail on a daily basis and responded to inquiries from internal and external customers in a timely matter
  • Reviewed all outgoing correspondence for accuracy prior to distribution
  • Answered incoming calls in regard to quotes, pricing or general enquires about the business
  • Monitored schedules and calendar obligations for executives.

Administration Assistant

Sheds N Homes
09.2021 - 02.2022
  • Assisted in the planning of trade shows and events to increase brand awareness (Breast Cancer Foundation)
  • Used Methodologies to increase sales and meet targets
  • Led Projects assigned to increase productivity
  • Ensured compliance with all applicable laws related to marketing activities
  • Face to Face Customer Sales and Engagement
  • Answered incoming calls, took and relayed messages and maintained office access security
  • Supported daily operations with administrative expertise, including file management, document control and operational reporting
  • Wrote professional business correspondence for letters and emails.

Crew Member

McDonalds
08.2018 - 09.2021
  • Performed cashier duties such as taking orders, Customer Service and Enquiries
  • Cross-trained in multiple positions to assist during busy periods
  • Adhered to Qld Health Department Regulations
  • Supported various counter stations based on demand
  • Cleaned, swept and mopped food preparation and FOH areas
  • Filled up stations with cutlery, sauces and napkins
  • Personalized guest experiences, going extra mile to satisfy customer needs.

Education

High School Diploma -

Dakabin State High School
Dakabin, Qld
11.2020

Skills

  • Money handling abilities
  • Computer Skills
  • Sales and Upselling
  • Calm Under Pressure
  • Customer Relations
  • Customer Service
  • Data Management
  • Clear Communication
  • Teamwork and Collaboration
  • Bar equipment operation
  • RSA, RSG & TAB certified

Timeline

Client Service Officer AO2

Queensland Government
01.2024 - Current

Medical Receptionist

North Lakes Doctors
07.2023 - 12.2023

Bar Gaming Attendant

Mango Hill Tavern
09.2022 - 05.2023

Level, Bar Attendant

The Ambassador of Redcliffe
07.2022 - 09.2022

Administration Assistant

Sheds N Homes
09.2021 - 02.2022

Crew Member

McDonalds
08.2018 - 09.2021

High School Diploma -

Dakabin State High School

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Taylar Galloway