Summary
Overview
Work History
Education
Skills
Timeline
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Tayler Andrews

Scarborough,WA

Summary

TAYLERANDREWS ABOUTME I am 27 years old currently working in orthodontics as a dental assistant/receptionist. I am considered well presented and always bring a smile to the room. I am polite, friendly and well respected by my fellow work members and professionals. I have been in the dental industry for 5 years and enjoy bringing satisfaction to patient’s experience.

Overview

5
5
years of professional experience

Work History

Dental assistant/receptionist

Toukley Dentists
07.2018 - 09.2019
  • Assisting the dentist with a variety of treatment procedures whilst managing infection control
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Verified patient insurance eligibility and benefits.
  • Knowledge using Dental4Windows charting for dentists, writing down clinical notes and booking appointments in.

Orthodontic assistant/receptionist/treatment co ordinator

Coombe Orthodontics
09.2019 - 09.2022
  • Assisting the orthodontist in carrying out patients treatment plans from start to finish with braces, invisalign, rme etc
  • Providing patients with excellent care and instructions throughout there treatment
  • Scanning using Itero, taking photographs of patients, impressions, using dolphin computer software program, scheduling the orthodontists books and starting treatment contracts/payment plans
  • Run the companies Social media pages
  • Prepped examination rooms, sterilized equipment and instruments and maintained appropriate tray setup.
  • Poured and shaped molds from impressions and trimmed molds in grinder.
  • Put together treatment plans and explained process, fees and doctors treatment reccomendations.

Dental Assistant/ Receptionist/Treatment Coordinator

Victoria Park Orthodontics
10.2022 - Current
  • Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and service.
  • Provided excellent customer service to create positive experiences and build patient trust.
  • Scheduled, rescheduled, and cancelled appointments for dental patients.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Helped patients complete necessary medical forms and documentation.
  • Assisted chair side and prepared each patient for the Orthodontist ensuring they are looked after and have a positive patient/doctor experience.
  • Preparing treatment documentation, pre treatment records and explaining fees and healthfund information for patients looking at orthodontic treatment upon examination.
  • Knowledge using Tops orthodontic software program.

Education

CERT III - Hospitality Administration And Management

TAFE NSW
Ourimbah, NSW
10.2016

HSC - undefined

Wadalba Community School
2013

Skills

  • Microsoft word
  • Professional phone manner
  • Treatment co ordinating
  • Software program knowledge
  • Always available/reliable
  • Provide a quality experience
  • Dental Impressions
  • Patient Data Gathering

Timeline

Dental Assistant/ Receptionist/Treatment Coordinator

Victoria Park Orthodontics
10.2022 - Current

Orthodontic assistant/receptionist/treatment co ordinator

Coombe Orthodontics
09.2019 - 09.2022

Dental assistant/receptionist

Toukley Dentists
07.2018 - 09.2019

CERT III - Hospitality Administration And Management

TAFE NSW

HSC - undefined

Wadalba Community School

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Tayler Andrews