Summary
Overview
Work History
Education
Skills
Timeline
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Taylor Archer

Sydney ,NSW

Summary

Outcome focussed, reliable, trustworthy and a flexible professional who utilises a ‘can-do’ attitude to perform all tasks received. Outstanding communication skills verbal and written. Maintains a courteous manor and adopts a customer focused approach in the delivery of customer service outcomes.

Seasoned Senior Supervisor with robust experience in overseeing daily operations, leading teams, and driving performance improvements. Known for strong leadership abilities, effective problem-solving skills, and commitment to achieving operational excellence. In previous roles, significant impact made through streamlining processes, enhancing team productivity, and promoting a positive work culture.

Experienced senior supervisor with several years in managing and directing operations of employees. Created and developed company standards through recruiting and training exceptional personnel and seamless execution of performance strategies maximizing impact with clientele. Innovative in motivating team members to collaborate in exceeding company objectives and achieving constant progress.

Overview

10
10
years of professional experience

Work History

SENIOR SUPERVISOR

Club Ryde
Ryde, 2112
09.2022 - Current
  • Developed performance standards and evaluated employee performance against those standards.
  • Managed disciplinary actions when necessary while maintaining fairness.
  • Provided leadership and guidance to a team of 25 employees.
  • Stock take and ordering
  • Event planning and organisation, overseeing large functions and events.
  • Fault finding and rectifying maintenance issues with poker machines.
  • cash counting, daily reporting and trading.

Venue Manager

Minkskys hotel
Mosman , NSW
01.2022 - 08.2022
  • Coordinated with vendors to ensure availability of necessary equipment and supplies for events.
  • Organized and maintained event calendar, including scheduling of staff and resources.
  • Prepared reports outlining revenue earned from events held at the venue.
  • Adhering to weekly KPI's and targets

Front of House Manager

Epping Club
Epping , NSW
01.2019 - 01.2022
  • Handled guest complaints professionally and efficiently.
  • Ensured compliance with health department regulations regarding sanitation and safety standards.
  • Greeted customers and addressed their needs in a friendly and professional manner.
  • Provided staff training and reporting
  • Stock take and processing
  • Maintaining and establishing rapport with suppliers and customers

Administrative Officer

Gladesville sports & Bowling
Gladesville , NSW
02.2017 - 04.2019
  • Organized and maintained filing systems for confidential documents, correspondence, and reports.
  • Monitored email accounts regularly and responded appropriately within established timeframes.
  • Assisted in the preparation of budgets by collecting data and inputting information into spreadsheets.

Sales Consultant

Aarons Outdoor Living
Marsden Park , NSW
01.2015 - 01.2017
  • Analyzed customer needs and preferences to recommend appropriate products.
  • Advised customers on best practices when using company products or services.
  • Generated leads through cold calling, networking, and referrals.
  • Administrative duties – emails, faxes, customer orders and requests, warranty issues

Education

First Aid Certification -

ReViva
05-2024

Responsible Conduct of Gambling -

Bankstown RSL Club
01-2017

Responsible Service of Alcohol -

Bankstown RSL Club
01-2017

High School Diploma -

Ryde Secondary Collect
Ryde
01-2013

Skills

  • Staff Oversight
  • Technical reviews
  • Compliance understanding
  • Staff Development
  • Microsoft office suite
  • Customer engagement
  • Inventory management
  • Excellent and punctual people skills
  • Reliable and excellent attendance record
  • Able to thrive within team environment or solo
  • Excellent time management skills
  • Outgoing, fun, cheerful personality able to adapt to any environment

Timeline

SENIOR SUPERVISOR

Club Ryde
09.2022 - Current

Venue Manager

Minkskys hotel
01.2022 - 08.2022

Front of House Manager

Epping Club
01.2019 - 01.2022

Administrative Officer

Gladesville sports & Bowling
02.2017 - 04.2019

Sales Consultant

Aarons Outdoor Living
01.2015 - 01.2017

First Aid Certification -

ReViva

Responsible Conduct of Gambling -

Bankstown RSL Club

Responsible Service of Alcohol -

Bankstown RSL Club

High School Diploma -

Ryde Secondary Collect
Taylor Archer