Summary
Overview
Work History
Education
Skills
References
Certification
Further Qualifications
Timeline
Generic

Taylor Channell

Munno Para West,SA

Summary

As a passionate and hard-working individual, I am often recognised for my commitment and willingness to learn more and adapt. With my experience in customer service, including within a health-care setting; I have the ability to competently handle multiple tasks on a daily basis, with the addition of working well under pressure with motivation to maintain customer satisfaction and contribute to company success.

Overview

4
4
years of professional experience
1
1
Certification

Work History

COVID-19 Specimen Collector

SA Pathology
, SA
11.2021 - Current
  • Provided a high level of customer service and care for patients in various settings.
  • Effectively entered patient data and testing information into computer systems.
  • Followed infection control protocol, more specifically related to Personal Protective Equipment (PPE) as well as handling of specimen.
  • Demonstrated positive personal and professional behaviour and handled all personal data in a confidential and secure manner.

Crew Trainer

McDonald's
Elizabeth, SA
06.2018 - 10.2021
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Maintained neat and professional appearance including impeccable personal hygiene, hair restraint and minimal jewellery to meet company standards.

Awarded:

- Employee Of The Year (2019)

- Drive-Thru Employee Of The Year (2020)

Customer Service (Volunteer)

Readebook
Adelaide, SA
10.2017 - 05.2018
  • Delivered highest level of customer service by greeting, communicating and assisting customers.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Followed all company policies, rules and procedures to promote company goals and maintain safety.

Education

Mark Oliphant College
Munno Para West, SA
11.2021

Skills

  • Critical Thinking and Problem Solving
  • Teamwork and Collaboration
  • Professionalism and Strong Work Ethic
  • Adaptability and Flexibility
  • Exceptional Customer Service
  • Productivity and Time Management
  • Building Customer Relationships and Loyalty
  • Adhering Workplace Safety and Cleanliness Standards
  • Oral and Written Communication

References

Catherine White: catherine.white2@sa.gov.au: SA Pathology Specimen Collector Team Leader

Jasmine Dias: 0420 213 576: Jasdias22@gmail.com: Elizabeth Mcdonald's Former Restaurant Manager

Anthony Antoniadis: 0431 031 772: Readebook Owner


Certification

  • Certificate III in Retail
  • Certificate III in Business
  • Duke of Edinburgh: Bronze

Further Qualifications

  • DHS Working With Children's Check
  • NPC - Unsupervised Contact With Vulnerable Groups

Timeline

COVID-19 Specimen Collector

SA Pathology
11.2021 - Current

Crew Trainer

McDonald's
06.2018 - 10.2021

Customer Service (Volunteer)

Readebook
10.2017 - 05.2018

Mark Oliphant College
Taylor Channell