Taylor Cooper
Hoppers Crossing,VIC
Summary
Motivated and customer-focused Retail Assistant with seven years of experience delivering exceptional service in a fast-paced retail environment. Proficient at handling customer inquiries, processing transactions, and maintaining store organization to ensure a positive shopping experience. Skilled in product knowledge, visual merchandising, and sales support, with a proven ability to meet or exceed sales targets. Committed to providing friendly and efficient service, while contributing to team success and store goals.
Overview
12
12
years of professional experience
Work History
Retail Assistant
Bras N Things
10.2018 - Current
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
- Provided exceptional support during peak hours by managing long queues and multitasking effectively under pressure.
Sandwich Artist
SUBWAY®Restaurants
03.2013 - 04.2018
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
Education
High School Diploma -
Thomas Carr College
Hoppers Crossing, VIC11-2015
Skills
- Customer service
- Patience and empathy
- Time management capabilities
- POS system operation
- Adaptability and resilience
- Sales floor organization
- Order fulfillment
Timeline
Retail Assistant
Bras N Things
10.2018 - Current
Sandwich Artist
SUBWAY®Restaurants
03.2013 - 04.2018
High School Diploma -
Thomas Carr College
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