Taylor Dunn
Logan Reserve
Summary
Dedicated professional with a background at St Judes Bethania Gardens, adept in patient care and maintaining confidentiality. Excelled in creating nurturing environments and enhancing customer experiences, showcasing strong patient advocacy and effective communication skills. Proven track record in improving patient outcomes and fostering loyalty through attentive service.
Additionally the experience in the child care and hospitality sectors provided opportunities to expand on interpersonal and communication skills with a variety of cultures, ages and backgrounds.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant In Training
St Judes Bethania Gardens
06.2024 - 11.2024
- Used effective communication skills when interacting with diverse populations within the healthcare setting.
- Assisted in maintaining a clean and organized environment, reducing the risk of infection for patients.
- Provided customized care according to individual health plan.
- Managed time efficiently while prioritizing tasks according to urgency and importance for optimal patient outcomes.
- Enhanced patient comfort by providing compassionate care and assistance in daily living activities.
- Delivered high-quality personal care, including bathing, grooming, and dressing, fostering a sense of dignity for each patient.
- Supported patients'' emotional well-being by developing trusting relationships and actively listening to concerns.
- Provided companionship during recreational activities, enhancing social engagement for residents within the facility.
Bar Gaming Attendant
Runcorn Tavern
02.2021 - 08.2023
- Enhanced customer experience by providing attentive service and maintaining a welcoming atmosphere.
- Maintained clean and organized gaming areas, contributing to a safe and enjoyable environment for patrons.
- Informed manager of duty of significant concerns, broken machines, out-of-order games and problems.
- Promoted responsible gambling practices by monitoring guest behavior and intervening when necessary.
- Maintained clean and safe work environment and monitored immediate area and surroundings for trash and debris.
- Welcomed and greeted customers, answered questions, and provided excellent customer service to contribute to memory-making experience.
- Increased bar revenue through effective upselling techniques and suggestive selling of promotional items.
- Built strong relationships with regular customers, fostering loyalty and driving return visits to the establishment.
- Handled sensitive situations discretely, including addressing intoxicated guests or disputes among patrons.
Childcare Trainee
Little Locals Auchenflower
03.2020 - 09.2021
- Assisted lead teacher in creating a nurturing environment, improving overall classroom atmosphere and child behavior.
- Contributed to curriculum design that focused on age-appropriate developmental milestones for each child under our care.
- Led small group activities that encouraged teamwork and cooperation among peers while promoting social skill development within a structured setting.
- Assisted in maintaining a clean, organized, and safe environment within the childcare facility, ensuring that all students had access to necessary resources and materials.
- Promoted healthy habits by teaching children about hygiene practices and providing nutritious snacks.
- Developed strong relationships with families, fostering trust and open communication between parents and staff members.
- Managed challenging behavior effectively using positive reinforcement strategies, leading to improved classroom dynamics.
- Supported children with special needs through tailored care and attention, enabling them to fully participate in group activities.
- Maintained accurate records of each child''s progress, attendance, and any notable incidents or concerns for review by lead teacher and administrators.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
Education
No Degree - Assistant in Nursing
KCA
Underwood QLD06-2024
Skills
- Safety standards
- Bathing assistance
- Patient care
- Maintaining confidentiality
- Feeding assistance
- Infection control
- Transfer techniques
- Patient advocacy
- Toileting assistance
- Patient safety
- Professional bedside manner
- Infection control procedures
Certification
Blue card
Yellow card
First aid Certificate
Timeline
Certified Nursing Assistant In Training
St Judes Bethania Gardens
06.2024 - 11.2024
Bar Gaming Attendant
Runcorn Tavern
02.2021 - 08.2023
Childcare Trainee
Little Locals Auchenflower
03.2020 - 09.2021
Blue card
Yellow card
First aid Certificate
No Degree - Assistant in Nursing
KCA
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