Taylor Gilmore
Hervey Bay
Summary
Driven by a commitment to operational efficiency and team collaboration, I have the ability to enhance office productivity at Sandy Strait State School. My background also includes strengthening team performance and customer service at Big W, showcasing my ability to drive results and foster cooperative relationships. Detail-oriented team player with strong organisational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Overview
5
5
years of professional experience
Work History
Administrative Officer/Student Services - Casual
Sandy Strait State School
07.2023 - Current
- Maintained student data
- Completed fortnightly Newsletter
- Managed files and records for students
- Administered student medication daily
- Completed excursion exports and organised first aid/medication
- Assisted in tasks by senior admin team
- Enhanced overall office productivity through effective work ethic and coordination of daily tasks.
- Increased teacher satisfaction by implementing an efficient communication system for timely responses to inquiries, concerns, and messages
- Maintained accurate records of student interactions, facilitating effective communication among team members regarding student needs.
- Facilitated communication by answering phone calls, emails, live chats daily
- Effective communication with parents/carers
Certified Teaching Assistant - Casual
Sandy Strait State School
06.2023 - Current
- Promoted a positive learning environment by establishing clear classroom expectations and maintaining consistent routines.
- Monitored student progress through regular assessments, adjusting instructional strategies as needed for optimal results.
- Collaborated with fellow teachers to develop interdisciplinary lesson plans, maximizing student engagement and understanding.
- Managed classroom behavior effectively by implementing consistent consequences and reinforcing positive behaviors.
- Implemented differentiated instruction techniques to address diverse learning needs and ensure individual student success.
Casual Team Member
Big W
04.2019 - Current
- Monitored and verified all merchandise was properly priced and labeled.
- Addressed and resolved customer complaints in polite and professional manner.
- Provided informational resources regarding product knowledge, suggestive selling and promotions availability.
- Followed store planograms to properly stock shelves.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Developed strong cooperative relationships with coworkers and managers.
School Helper
Torbanlea State School
11.2022 - 11.2022
- Supported teachers in classroom instruction and activities by grading papers and creating presentations.
- Laminated teaching materials to increase durability under repeated use.
- Participated in group activities with students to build teamwork and foster healthy relationships.
- Prepared materials for class activities and art projects.
Education
High School Diploma -
Hervey Bay State High School
Pialba, QLD11.2021
Certificate IV - Certificate 4 in Fitness
Fit Education
Hervey Bay, QLD09.2021
Certificate I - Business BSB10115
Hervey Bay State High School
Pialba, QLD06.2019
Certificate I - Information, Digital Media And Technology
Hervey Bay State High School
Pialba, QLD06.2019
Skills
- Sales and Service Management
- Sale invoices
- Tax invoices
- Receipting
- Product purchasing/inventory
- Computer Proficiency
- Excel to develop inventory tracking
- Canva to produce School Newsletter
- One School Program including consent management, import/export reports, student management, finance management
- ID Attend - student data entry, export/import, student groups, certification, broadcast text messages
- Created PowerPoint presentations that were successfully used for business development
- Assisted management with the training multiple new staff members
Accomplishments
- School Captain for Hervey Bay State High School (2021)
- Captain for sports teams including HPV senior team, netball, touch football.
- Ampol All-Rounder Student of the Year (2021)
- Pathways Student of the Year (2021)
- Academic Honours (2021)
References
Jaime Hillhouse
Hervey Bay Early Years Outreach Support - Behaviour Support Teacher
0427220913
Aaron Jackson
Senior Teacher
0409720936
Teresa Cannon
Merchandise Leader - Hervey Bay Big W
1300 411 875
Timeline
Administrative Officer/Student Services - Casual
Sandy Strait State School
07.2023 - Current
Certified Teaching Assistant - Casual
Sandy Strait State School
06.2023 - Current
School Helper
Torbanlea State School
11.2022 - 11.2022
Casual Team Member
Big W
04.2019 - Current
High School Diploma -
Hervey Bay State High School
Certificate IV - Certificate 4 in Fitness
Fit Education
Certificate I - Business BSB10115
Hervey Bay State High School
Certificate I - Information, Digital Media And Technology
Hervey Bay State High School
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