Taylor-Jane Naylor-Taggart

My role includes providing a range of specialised care services to support complex trauma-based needs for children, young people, families, and people living with disabilities. I help create a home-like environment following the therapeutic framework and support plan, for individualised care supporting needs of each young person.

• Provide emotional support and companionship to children and young people, building trust and improving overall wellbeing.
• Foster a safe, comfortable environment for children and young people by maintaining clean and organized living spaces.
• Provide transportation services for medical appointments and social activities, ensuring punctuality and safety at all times.
• Monitor and assist children and young people through individual support plans.
• Ensure timely administration of medication, following strict protocols to maintain children and young peoples safety.
• Develop strong rapport with children and young people by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.

My role was to implement and oversee the pastoral care (physical, emotional, spiritual and academic well-being) offered to the young girls in my care and ensuring they are living in a smooth functioning residential boarding house, whilst maintaining professional and pastoral contact with Boarders’ Parents/Caregivers.

• Assisted students with transitioning into new living environment and maintained strong relationships with students.
• Responded to student inquiries and concerns, offering support and guidance.
• Coordinated transportation arrangements for school activities, appointments, and other outings as needed.
• Ensured timely completion of homework assignments with the help of structured study sessions.
• Organized group activities to promote bonding and teamwork among residents.
• Collaborated with school staff to address individual student needs and support academic success.

My role as Indigenous Education Assistant was to provide assistance to Indigenous students, parents and staff.

• Engaged students in learning through effective classroom management techniques that promoted active participation and collaboration.
• Supporting and encouraging student retention through experience, knowledge and involving the local community along with relevant allies.
• Provided individualized support for students, addressing their unique academic needs and helping them reach their full potential.
• Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
• Tutored struggling students individually and in small groups to reinforce learning concepts.
• Supervised students on field trips for safety and proper behaviour in public settings.

My role was to work with students, parents and classroom teachers to maximise the learning experience of students by promoting an Aboriginal perspective through everything that was taught.

• Supported teachers in maintaining a safe learning environment by monitoring student behavior during class transitions and extracurricular activities.
• Facilitated small group instruction within an inclusive classroom setting, ensuring each learner received personalized attention and support as needed.
• Participated in ongoing professional development opportunities, staying current on the latest teaching strategies and tools available to enhance student success.
• Improved classroom management by implementing positive reinforcement strategies and clear expectations.
• Distributed learning materials such as worksheets, textbooks and group assignments.
• Delivered personalized educational, behavioural, and emotional support to individual students to enable positive learning outcomes.

My role included working in a fast-paced environment, performing administrative duties whilst providing customers with information and answering a variety of enquiries. I completed a three-month school-based traineeship and continued employment.

• Directed guests to nearby attractions and distributed information on upcoming special events as part of venue's marketing strategy.
• Balanced Point of Sale (POS) system daily and reported discrepancies to management for resolution.
• Stocked ticket sales counter with brochures, rack cards and other promotional materials for guest use.
• Sold tickets to concerts, plays and other performances at ticket counter and by online ticketing systems.
• Streamlined ticket sales operations for increased efficiency and reduced wait times.
• Performed cash, card and check transactions to complete customer purchases.