Taylor Jones
Cranbourne,VIC
Summary
Experienced adhoc coordinator strong transport logistics worker with background in warehousing and operational practices. Im a fast and eager learner that works well independently or inclusively. I love problem solving and creating processes to increase or fix work efficiency iv worked in the office as a call centre representative and worked my way up to higher role in both transport companies (kings transport and tomydoor), I’m Reliable and flexible with excellent organisational and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Picker Packer
Ames
02.2024 - Current
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Pulled orders quickly to maintain demanding productivity goals.
- Reduced shipping errors by thoroughly checking each item before packaging for shipment.
- Expedited order processing by utilizing a barcode scanner to accurately select items from shelves.
- Improved efficiency within the team by sharing knowledge of optimal picking routines.
Warehouse Supervisor
To My Door
10.2022 - 11.2023
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Oversaw daily operations and shipping and handling processes.
- Operated warehouse material handling equipment correctly to move loads.
- Collaborated with other department heads on company-wide initiatives aimed at improving operational efficiency across multiple divisions.
- Optimized storage capacity by redesigning warehouse layout for maximum space utilization.
- Performed troubleshooting to resolve issues with equipment, devices and products.
- Creating and performing new processes to optimise performance.
- Performing customer service to receiving customers by delivering to them.
- Maintained relations with partnering company’s for efficient handovers and or other inquiries.
- Also worked as a call centre representative
National Adhoc Fleet Coordinator
Kings Transport
01.2023 - 10.2023
- Managed cross-functional teams for effective collaboration and successful project completion.
- Maintained accurate records of all fleet-related expenses, enabling comprehensive cost analysis for budgeting purposes.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Analyzed transportation data to identify improvement opportunities.
- Improved transportation efficiency by streamlining route planning and coordinating schedules.
- Ensured timely delivery of goods by closely monitoring shipments and proactively addressing potential delays.
- Optimized vehicle utilization through strategic scheduling and efficient load planning methodologies.
- Built and maintained strong partner relationships for smooth, cost-effective logistics.
- Coordinated dispatching of Number drivers to accomplish daily delivery requirements.
- Met safety and regulatory standards for full operational compliance.
- Developed strategies to reduce transportation costs and increase operational performance.
- Negotiated contracts with carriers to secure optimized rates.
- Provided timely transportation of diverse clients to healthcare facilities.
- Developed strong relationships with carriers, fostering partnerships that led to improved service levels and reduced costs.
- Coordinated schedules and communicated changes to customers.
Sales Assistant
Just Jeans
11.2020 - 01.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
- Boosted store revenue through upselling and cross-selling techniques.
- Trained new staff on sales techniques and store policies, enhancing overall team performance.
- Developed loyal customer base by providing consistent, high-quality service.
- Collaborated with team members to achieve sales targets and improve store performance.
Education
Year 12 Pass -
Carrum Downs Secondary College
Carrum Downs, VIC11.2020
Skills
- Loading and unloading
- Shipping and receiving
- Stock replenishment
- Work order processing
- Order ticket reading
- Pallet jack usage
- RFID scanning
- Dependable and reliable
- Warehousing functions
- Pallet arrangement
- Safety processes and procedures
- Mentoring and training
- Problem-solving abilities
- Multitasking Abilities
- Team Coordination
- Team building
- Professionalism
- Adaptability
- Problem-solving aptitude
- Warehouse support
Timeline
Picker Packer
Ames
02.2024 - Current
National Adhoc Fleet Coordinator
Kings Transport
01.2023 - 10.2023
Warehouse Supervisor
To My Door
10.2022 - 11.2023
Sales Assistant
Just Jeans
11.2020 - 01.2022
Year 12 Pass -
Carrum Downs Secondary College
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