Taylor Mckavanagh-Crofts

• Received consistent positive feedback from clients, leading to repeat business and referrals for new customers.
• Maintained excellent time management skills to ensure adherence to scheduled appointments while maintaining high-quality artistry standards concurrently.
• Collaborated effectively with fellow artists at multi-vendor events, creating a seamless experience for attendees seeking various entertainment options.
• Managed scheduling, invoicing, and financial tracking for all face painting engagements, maintaining accurate records for tax purposes.
• Streamlined the face painting process by maintaining organized workstations and implementing efficient techniques.
• Kept work areas clean and neat at all times.
• Increased client base through effective marketing efforts, such as social media promotion and networking with event planners.
• Enhanced customer satisfaction by delivering high-quality face painting services for various events and parties.
• Engaged customers in process to provide memorable experience.
• Followed health and safety protocols for guest and employee benefit.
• Received payments and processed transactions.
• Provided exceptional customer service by engaging with guests and ensuring their comfort throughout the face painting experience.
• Sanitized makeup tools to avoid spread of infection.

Worked at birthday parties, school events, markets, rose city shopping world etc

• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Cleaned counters, machines, utensils, and seating areas daily.
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
• Controlled line and crowd with quick, efficient service.
• Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
• Maintained regular and consistent attendance and punctuality.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
• Operated espresso machines and commercial coffee brewers to create beverages.
• Made and served brand-specific café beverages with focus on speed, quality and consistency.
• Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
• Increased repeat business by providing exceptional customer service and building rapport with patrons.
• Followed exact recipes for mixing and preparing beverage and food items.
• Elevated customer loyalty by using strong communication abilities to resolve customer problems.

• Used POS system to process sales, returns, online orders, and gift card activations.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Interacted with customers proactively, identifying needs and offering suitable product recommendations.
• Maintained tidy and organized store environment to comply with cleanliness standards.
• Actively engaged customers to provide general assistance and information on store merchandise.
• Enhanced store appearance through diligent merchandising and regular upkeep of displays.
• Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
• Demonstrated flexibility by adapting to various roles within the retail environment as needed.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Processed transactions accurately, balancing cash registers at the end of each shift.
• Balanced and organized cash register by handling cash, counting change, and storing coupons.
• Assisted in training new employees, contributing to the development of a knowledgeable workforce.
• Provided exceptional support during peak hours by managing long queues and multitasking effectively under pressure.
• Resolved customer complaints professionally, maintaining a positive brand image.
• Maintained an organized backroom for easy access to stock when replenishing shelves.
• Answered incoming calls and emails to provide product information, features and benefits.
• Monitored expiration dates on perishable items, reducing waste and ensuring customer safety.
• Managed efficient cash register operations.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Listened to customer needs and desires to identify and recommend optimal products.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.