Taylor Mclellan
Perth
Summary
Enthusiastic and hardworking professional with experience across hospitality, events, and sales management. Skilled in customer service, hands-on site operations, and team leadership. Adaptable and reliable in fast-paced environments, with proven ability to deliver high-quality service while meeting deadlines. Seeking to bring strong teamwork and customer-focused skills into a dynamic hospitality/events role.
Overview
9
9
years of professional experience
Work History
Labourer
Underwood Party Hire
02.2023 - Current
- Assembled and disassembled marquees and event structures, ensuring safe installation.
- Prepared sites, including flooring, lighting, heating, and power systems.
- Conducted inspections during events to maintain stability and resolve issues quickly.
- Collaborated with team members to complete efficient, on-time setups and pack-downs.
Sales Manager
CRE Communications Ltd
06.2022 - 02.2023
- Grew the team from 5 to 13 employees within 6 months by recruiting and training new staff.
- Conducted weekly KPI meetings to track performance and ensure targets were met.
- Supported colleagues in client meetings (face-to-face and virtual) to close new business.
- Hosted weekly sales meetings to set goals, troubleshoot challenges, and boost motivation.
- Collaborated with the Sales Director and Managing Director to exceed monthly revenue figures.
Business Development Manager
CRE Communications Ltd
10.2021 - 06.2022
- Built new client relationships through outbound solution selling and structured pitches.
- Delivered product demos and negotiated new contracts.
- Consistently achieved high-volume outreach (150–200 cold calls daily) to identify opportunities.
- Secured meetings with decision-makers and closed deals face-to-face.
Barista
Starbucks
01.2021 - 10.2021
- Prepared and served high-quality coffee and food products in a fast-paced environment.
- Delivered excellent customer service by engaging with customers, handling orders, and resolving queries.
- Maintained cleanliness and organisation of café, ensuring compliance with food safety standards.
- Supported team members during busy periods to meet service speed and quality standards.
Property Sales Broker
Allsopp & Allsopp (UAE)
07.2020 - 01.2021
- Sourced prospective sellers and buyers through networking and 100+ daily outbound calls.
- Coordinated the full sales cycle including property valuation, negotiation, and contracts.
- Youngest person hired as Sales Broker at Allsopp & Allsopp.
Food & Beverage Attendant
The Royal Automobile Club, Epsom
07.2016 - 06.2020
- Delivered premium service, greeting and assisting guests in a formal hospitality setting.
- Took orders, served food and beverages, and maintained high service standards.
- Ensured cleanliness and presentation of dining areas.
- Part-time
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
Education
BTEC Business - Distinction
Reigate College
01.2019
GCSEs - Maths & English
Ewell Castle School
01.2017
Skills
- Customer Service & Guest Relations
- Event Setup & Operations
- Leadership & Team Management
- Time Management & Multitasking
- Microsoft Office & POS Systems
- Full UK Driving Licence
- Responsible Service of Alcohol (RSA Certified)
Accomplishments
- Duke of Edinburgh Bronze & Silver
- Represented County Athletics (100m)
- Surrey Cricket Team (U12–U16)
Languages
English
Native or Bilingual
Timeline
Labourer
Underwood Party Hire
02.2023 - Current
Sales Manager
CRE Communications Ltd
06.2022 - 02.2023
Business Development Manager
CRE Communications Ltd
10.2021 - 06.2022
Barista
Starbucks
01.2021 - 10.2021
Property Sales Broker
Allsopp & Allsopp (UAE)
07.2020 - 01.2021
Food & Beverage Attendant
The Royal Automobile Club, Epsom
07.2016 - 06.2020
GCSEs - Maths & English
Ewell Castle School
BTEC Business - Distinction
Reigate College
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