Summary
Overview
Work History
Education
Skills
Accomplishments
Volunteer Experience
Hobbies and Interests
References
Timeline
Generic

Taylor Nyhouse

Sunshine Coast,QLD

Summary

Dedicated Police Officer of 4 years, focussed on general Police duties including crime prevention, responding to calls for service, routine and protracted investigations, intelligence gathering, liaising with local stakeholders and the general public and ensuring public safety. I have worked within the districts of Cairns and Mareeba permanently but have also deployed to areas of the Gold Coast and Thursday Island, working throughout the COVID-19 pandemic, including COVID-19 Hotel quarantine. I also have extensive experience in hospitality/customer service since I started working at age 15. I am a passionate, determined and highly motivated individual known to be a fast-learner as previously demonstrated in past employment history along with completion of various courses and professional development throughout.

Overview

8
8
years of professional experience

Work History

Police Officer

Queensland Police Service
07.2019 - Current

I began my career at the Brisbane Police academy, I was then posted to work as a full time front line General Duties Police Officer in the Far Northern Region of Queensland with regular deployments during the Covid-19 Pandemic.

  • Key Responsibilities:
  • Responding to calls for Police service, which included responding to emergent/life threatening situations, working alongside paramedics nurses, animal welfare, and fire fighters, ensuring the safety of the public in these situations, apprehending offenders; often physically, routine and complex investigations and compiling briefs of evidence for Court.
  • Utilising affective communication skills to de-escalate dangerous situations/individuals.
  • Upholding the Queensland Police values of integrity, professionalism, community, fairness and respect during my work.
  • Liaising with other avenues of the QPS including Criminal Investigations Branch (CIB), Tactical Crime Squad (TCS), Intelligence unit, Special Emergency Response Team (SERT) in the coordination or apprehending offenders, gathering intelligence and deterring crime.
  • Following up with Court outcomes, gathering proof of crimes including CCTV footage, witness and victim statements, photographs, photo identification boards, stolen property, weapons used, and offender admissions.
  • Conducting records of interview with suspects, gaining trust and admissions to crimes which lead to successful convictions.

Head Barista/Café attendant

Little Loco Café New Farm
12.2018 - 07.2019

Working full time hours making coffee, serving food, ordering stock, training up new staff and managing café whilst owner away.

  • Key Responsibilities:
  • Opening/closing the café.
  • Delivering outstanding service to all customers.
  • Managing, educating and training new staff on coffee/latte art and café service.
  • Maintaining café procedures and operations.
  • Stocktake.

Group Fitness Instructor

F45 Gym Morningside & Bulimba
07.2018 - 07.2019

Working casually between both gyms running evening and morning exercise classes

  • Key Responsibilities:
  • Opening the gym, ensuring all is set up accordingly, greeting all gym members upon arrival, ensuring newcomers are comfortable and informed of what the training session entails.
  • Providing the group with a comprehensive breakdown of the workout, walking through, demonstrating and describing each exercise and how it is to be performed.
  • Providing individualised advice for each client in how they can improve their training/diet to achieve their health and fitness goals.
  • Ensuring the safety of all patrons.
  • Upgrading and selling memberships.

Barista/Café attendant

The Rabbit Hole Café Seven Hills
04.2018 - 01.2019

Working part-time hours as barista and waitress

  • Key Responsibilities:
  • Greeting customers, assigning tables and taking orders.
  • Making coffee and serving food.
  • Ensuring cleanliness of café and food/coffee area.
  • Stocktake.

Barista/Café Attendant

Gracious Grace Cafe Lilydale
05.2017 - 07.2018

Working part-time hours as barista and waitress

  • Key Responsibilities:
  • Opening café, preparing coffee machine and café for customers.
  • Greeting customers and seating them, providing exceptional customer service.
  • Making coffee and taking orders.
  • Managing and ordering stock.

Waitress/Bar Tender

Oaks on Melba & Massaros Winery Kangaroo Ground
01.2016 - 05.2017

Working casually as waitress/barista/bar tender whilst studying.

  • Key Responsibilities:
  • Welcoming patrons, assigning tables, taking orders, serving coffee and food, wine tastings.
  • Setting up venues for events such as engagements/weddings.
  • Training junior staff.

Education

Diploma of Policing -

Queensland Police Service
2020

Certificate III in Fitness -

Australian Institute of Fitness
2016

High School & VCE -

Mount Evelyn Christian School
2014

Skills

  • Customer Service
  • Adaptability
  • Collating/writing Court documentation
  • Gathering intelligence
  • Investigations
  • Team player
  • Honest & hardworking
  • Fast learner
  • Communication
  • Time management
  • Data entry

Accomplishments

  • Competing in and placing in body building competitions – This took a lot of perseverance, self discipline and hard work.
  • Becoming a favourite trainer at F45 – I absolutely loved teaching these classes and having fun with our members. I thrived on being a fun and outgoing trainer, ensuring everyone enjoyed their workout.
  • Running a half marathon – I successfully raised a large sum of money for research into Parkinson’s Disease, which my Grandfather has been battling for many years.
  • Achieving my dream of becoming a Police Officer – I always wanted to contribute and give back to the community and was so proud to have gotten through the lengthy and difficult process to do so.

Volunteer Experience

  • Yarra Valley Vineyard Church, 2013 - Current, Youth leader
  • Solomon Islands Mission Trip, 2014, Connected with the community, provided food and water, and fixed up/painted old buildings.
  • Papua New Guinea Mission Trip, 2015, Connected with the local community, provided healthy food, and ran programs for children and teens.

Hobbies and Interests

  • Health and fitness
  • Surfing
  • Reading
  • Animals and the environment

References

Personal references upon request.

Timeline

Police Officer

Queensland Police Service
07.2019 - Current

Head Barista/Café attendant

Little Loco Café New Farm
12.2018 - 07.2019

Group Fitness Instructor

F45 Gym Morningside & Bulimba
07.2018 - 07.2019

Barista/Café attendant

The Rabbit Hole Café Seven Hills
04.2018 - 01.2019

Barista/Café Attendant

Gracious Grace Cafe Lilydale
05.2017 - 07.2018

Waitress/Bar Tender

Oaks on Melba & Massaros Winery Kangaroo Ground
01.2016 - 05.2017

Diploma of Policing -

Queensland Police Service

Certificate III in Fitness -

Australian Institute of Fitness

High School & VCE -

Mount Evelyn Christian School
Taylor Nyhouse