Taylor Olman
Perth,WA
Summary
With a robust background at NWAS and Woolworths, I excel in ramp service and customer assistance, demonstrating adaptability and resilience. My expertise in safety procedures and effective communication has significantly enhanced operational efficiency. I bring a track record of innovation and problem-solving, ensuring excellence in every project undertaken. Skilled Plumbing Apprentice with hands-on experience in plumbing systems installation, maintenance, and repair. Possess strong technical skills, adept at reading blueprints and understanding plumbing codes. Demonstrated ability to work under master plumbers, showcasing efficient problem-solving capabilities and commitment to quality workmanship. Significant contribution in previous roles through improved efficiency of plumbing repairs and installations.
Overview
11
11
years of professional experience
Work History
Ramp Operator
NWAS
Newman, WA
07.2024 - 12.2025
- Worked in various weather conditions to ensure continuous airport operations.
- Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements.
- Verified aircraft weight and balance prior to loading cargo.
- Guided aircraft hand using signals and batons to promote safe ground travel.
- Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
- Performed aircraft marshaling and wing-walking duties to ensure safe aircraft movement on the ramp.
- Resolved issues related to misplaced or lost baggage.
- Managed baggage sorting and routing to correct flights and baggage claim areas.
- Worked closely with airline personnel to ensure smooth operations between airlines and airport facility.
- Operated ground support equipment such as tow tractors, belt loaders, container loaders and unloaders, forklifts. as needed.
- Filled out paperwork for all cargo loads accurately and in a timely manner.
- Assisted passengers with special needs or requests regarding their baggage.
- Assisted with the unloading of baggage, freight, and mail from arriving aircraft.
- Assisted maintenance staff with repairs to ground support equipment as necessary.
- Participated in regular safety drills and training sessions.
- Conducted thorough inspections of baggage and cargo for security compliance.
- Coordinated day-to-day schedules, tasks and positions for ground crew.
- Loaded and unloaded aircraft cargo, passenger baggage and freight.
- Participated in team meetings to discuss performance, safety, and operational improvements.
- Ensured safe and efficient loading and unloading of aircraft luggage and cargo.
- Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
- Responded promptly to any emergency situations that arose on the ramp area.
- Secured cargo on pallets or in containers with straps, nets, or other securing devices.
- Implemented company policies regarding baggage handling and customer service.
- Removed trash and recyclables from aircraft interior.
- Maintained cleanliness of work area including ramps and hangars by sweeping up debris and disposing of waste properly.
Apprentice Plumber
Customer First Contacting
Newman, WA
01.2022 - 06.2023
- Reviewed blueprints and building codes to determine details and procedures for work.
- Operated equipment and remained focused on safety at all times.
- Inspected worksites to determine presence of obstructions, unsafe conditions and crew errors.
- Arranged and transported supplies needed for individual plumbing jobs and unloaded truck upon arrival.
- Tested plumbing systems for leaks using air and water pressure gauges.
- Modified piping systems with task-specific tools to complete preventive maintenance.
- Performed rigging and forklift operations to maneuver parts and machinery.
- Checked out blueprints before installation of piping systems to determine the specific materials required.
- Installed valves, hangers and flanges inside piping systems.
- Communicated with customers regarding recommendations on repairs, replacements and upgrades of plumbing equipment.
- Completed routine maintenance tasks such as flushing out drains or checking boiler levels.
- Installed water and drainage systems for buildings and homes under plumber supervision.
- Assisted team by inspecting pipes and piping systems to assess quality and condition.
- Inspected drainage systems for compliance with specifications and local regulations.
- Replaced worn washers in faucets to prevent leakage issues.
- Inspected work sites for holes and damage.
- Verified and gathered measurements to determine proper piping sizes.
- Moved and held materials for senior professionals to complete work.
- Operated tools and equipment such as hand saws, pipe cutters, and drills on daily basis.
- Completed walk-throughs of completed systems to verify code adherence.
- Removed waste material from work sites after completing projects safely.
- Expanded trade knowledge by networking with colleagues and participating in courses and seminars.
- Installed water heaters according to manufacturer's instructions.
- Communicated effectively with customers regarding their needs and expectations.
- Assisted journeyman plumbers in performing repairs and maintenance on pipes, fixtures, and other plumbing equipment.
- Identified and located required tools prior to starting each project.
- Adhered to established safety practices for work behaviors and equipment operation to prevent mishaps and accidents.
- Maintained tools and equipment to keep supplies in excellent working condition.
- Connected gas lines to stoves, furnaces, grills following safety protocols.
- Determined right tools and equipment needed to successfully complete jobs.
- Using blueprints, laid out scale drawings of pipe systems and supports.
- Repaired leaking valves, replaced defective washers and gaskets, repaired or replaced broken pipes.
Laboratory Technician
BHP
Newman, WA
12.2020 - 06.2025
- Produced comprehensive research questions and potential hypotheses.
- Prepared reagents and solutions according to established protocols.
- Completed lab tests and communicated results to supervising staff.
- Cleaned and prepared lab equipment for solutions, specimens and samples.
- Kept lab space and equipment clean to prevent contamination with hazardous substances.
- Identified potential problems during testing process and took corrective action as necessary.
- Assisted with training new lab technicians on proper operation of instruments, safety protocols, and other relevant topics.
- Interpreted test results and determined need for retesting.
- Prepared samples and reagents for testing according to established protocols, ensuring compliance with safety and quality standards.
- Recorded known control values from technical instruments to boost reliability and accuracy in test results reporting.
- Collected and organized data to perform data analysis and prepare technical reports.
- Supervised cleaning and maintenance of laboratory equipment to prevent errors and breakdowns.
- Provided technical support and training to new laboratory personnel and interns, enhancing team skills and performance.
- Managed inventory of laboratory supplies and reagents, ensuring availability and minimizing waste.
- Maintained laboratory equipment by performing calibration checks and troubleshooting any malfunctions.
- Participated in extra training and courses to refine and improve upon industry knowledge.
AFL Umpire
Fremantle Umpiring
Perth, WA
04.2015 - 09.2024
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked with cross-functional teams to achieve goals.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked effectively in team environments to make the workplace more productive.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Completed day-to-day duties accurately and efficiently.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Night Shift Filler
Woolworths
Newman, WA
10.2023 - 06.2024
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Utilized excellent organizational skills to manage multiple tasks simultaneously.
- Answered questions about products and services offered by the company courteously.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Adhered to all policies regarding security, safety, attendance, punctuality.
- Processed returns and exchanges efficiently following established procedures.
- Utilized hand trucks, dollies, hoists, conveyors, or other handling equipment as needed.
- Set up advertising signs on shelves and counters to attract customers and promote sales.
- Prepared orders for shipment by selecting, packing, loading, and labeling goods.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Ensured accuracy of product labels and expiration dates.
- Utilized equipment according to guidelines to complete daily tasks.
- Assisted in unloading products and stocking shelves during night shifts.
- Maintained cleanliness of store aisles and backroom areas.
- Communicated with supervisors to ensure timely restocking of shelves.
- Recommended disposal of obsolete stocks to write off unsellable items from inventory.
- Stored and organized items in tool or supply rooms, allowing for easy retrieval.
Retail Assistant
Woolworths
Newman, WA
09.2018 - 12.2020
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Operated cash registers efficiently during peak hours of business.
- Maintained stock levels by replenishing shelves, tidying displays and organizing merchandise.
- Bagged or packaged purchases and wrapped gifts.
- Kept up-to-date knowledge of all products available in the store.
- Utilized problem solving techniques when faced with challenging situations.
- Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
- Assisted customers with product selection, answered queries and provided advice.
- Participated in team meetings to discuss sales goals and strategies.
- Addressed customer questions and concerns regarding products and services.
- Provided excellent customer service by attending to customer needs in a timely manner.
Education
Some College (No Degree) - Yr 7 - Yr 10
Atwell College
Perth, WASome College (No Degree) - Yr 10 - Yr 12
Newman Senior High School
Newman, WASkills
- Airside driving
- Ramp service
- Load planning
- Navigational skills
- Baggage handling
- Weight and balance calculation
- Passenger assistance
- Safety procedures compliance
- Ramp safety awareness
- Customer service
- Customer assistance
- Adaptability and resilience
- Effective communication
- Prioritization
- Performance assessment
- Operations management
- Assessing performance
- In-depth rule knowledge
- Decision-making skills
- Strong decision-making
- Good judgement
- Awareness to reactions
- Quick thinking
- Residential construction
- Commercial construction experience
- Construction support
- Installation projects
- Safety awareness
- Hand and power tools
- Supply stocking and storage
- Workflow coordination
- Teamwork and collaboration
- Safety protocol adherence
- Construction quality standards
- Relationship building
- Work prioritization
- Systems maintenance
- Work site organization
- Safety
- Installation and repairs
- Flexible schedule
- Attention to detail
- Time management
- Verbal and written communication
- Creativity and innovation
- Problem-solving
- Equipment operation
- Heavy lifting
- Power and hand tool expertise
- Character development
- Physical endurance
- Balance and coordination
- Physical flexibility
References
References available upon request.
Timeline
Ramp Operator
NWAS
07.2024 - 12.2025
Night Shift Filler
Woolworths
10.2023 - 06.2024
Apprentice Plumber
Customer First Contacting
01.2022 - 06.2023
Laboratory Technician
BHP
12.2020 - 06.2025
Retail Assistant
Woolworths
09.2018 - 12.2020
AFL Umpire
Fremantle Umpiring
04.2015 - 09.2024
Some College (No Degree) - Yr 7 - Yr 10
Atwell College
Some College (No Degree) - Yr 10 - Yr 12
Newman Senior High School
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