Taylor Piacentini
Joondalup,WA
Summary
A results-driven leader ready to progress further in my career. With strengths in forward thinking in addressing and problem solving, optimising company policies and engaging with customers to promote loyalty and drive sales.
Overview
10
10
years of professional experience
Work History
Supervisor
Bunnings Warehouse
09.2022 - Current
- Lead teams of up to 15 in high service areas
- Created appealing displays for routine arrangements and special promotions.
- Developed strong relationships with team and leaders.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Pursued learning opportunities to advance knowledge and take on leadership position.
- Contributed to team success by completing jobs quickly and accurately.
Store Manager
The Reject Shop
05.2018 - 09.2022
- Lead #1 performing store in division for peak seasons and #2 nationally
- Rotated merchandise and displays to feature new products and promotions.
- Analyzed and interpreted store trends to facilitate planning.
- Managed team in fast-paced environment through proactive communication and positive feedback.
- Applied performance data to evaluate and improve operations, target current business visions and forecast needs.
- Managed inventory control, cash control and store opening and closing procedures.
- Reviewed performance data to monitor and measure productivity and goals.
- Rotated stock to achieve optimum appeal and minimize shrinkage.
Service Supervisor
Coles
01.2014 - 05.2018
- Leading up to 20 team members
- Used time efficiently when not serving customers, including filling add-on selling areas
- Responded to all customer inquiries thoroughly and professionally.
- Cash handling
- Opening and closing procedures
- Providing exceptional customer service
Education
High School Diploma -
Bundamba State Secondary College
Bundamba, QLD11.2013
Skills
- Merchandising expertise
- Team management
- Goals and performance (KPI)
- Relationship building and mentoring
- Priority management
- Attention to Detail
- Sales growth
- Operations
Qualifications
Retail Leaders Development Program
Reference
Available upon request
Timeline
Supervisor
Bunnings Warehouse
09.2022 - Current
Store Manager
The Reject Shop
05.2018 - 09.2022
Service Supervisor
Coles
01.2014 - 05.2018
High School Diploma -
Bundamba State Secondary College