Taylor Prasser
Summary
Highly organized and dedicated professional with a proven track record of providing exceptional customer service in various roles. Skilled in multi-tasking, prioritizing workloads and adapting to new challenges. Experience in operating machinery, ensuring product quality, and delivering ongoing support and technical assistance. Possess strong communication and interpersonal abilities, paired with a commitment to continuous personal and professional growth.
Overview
7
7
years of professional experience
Work History
Production Operative
Tiptop Bread Factory
12.2021 - Current
- Improved production efficiency by optimizing machine settings and conducting routine maintenance and cleaning.
- Handled raw materials efficiently, minimizing waste during production process.
- Maintained detailed records of production data, ensuring accuracy for inventory tracking and performance evaluation purposes.
Support Liaison Officer / Customer Support Special
Concentrix / Department Of Human Services
10.2018 - 12.2021
- Provided ongoing support and technical assistance to agents.
- Monitored and provided feedback on agent's stats and KPIs.
- Conducted quality checking activities to ensure record correctness.
- Provided ongoing support to customers.
- Handled important and sensitive information and phone calls.
Shift Runner / Delivery Driver
Domino's Pizza
06.2017 - 08.2018
- Managed co-workers and store operations.
- Oversaw open and close procedures.
- Ensured accurate cash handling.
- Food preparation and cleanliness.
Education
Food Safety Supervisor Certificate
2018
RSA And RSG
2016
Certificate III Children Services
2014
Certificate III Retail Services
2013
Skills
- Decision-making abilities
- Attention to detail
- Manual dexterity
- Hand tool proficiency
- Quality control
- Health and safety compliance
- Adaptability and flexibility
- Equipment maintenance
- Machine operation
- Organizational skills
- Workplace cleanliness
- Computer literacy
Timeline
Production Operative
Tiptop Bread Factory
12.2021 - Current
Support Liaison Officer / Customer Support Special
Concentrix / Department Of Human Services
10.2018 - 12.2021
Shift Runner / Delivery Driver
Domino's Pizza
06.2017 - 08.2018
Food Safety Supervisor Certificate
RSA And RSG
Certificate III Children Services
Certificate III Retail Services
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