I am looking for a position that will enable me to use my excellent customer service and communication skills to contribute positively to an organisation. I am also seeking employment within an environment that will allow me to utilise the skills i have gained over time through various employment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Acting Retail Manager
Myer Pilgrim Clothing Highpoint
12.2021 - Current
Oversee store operations, including opening and closing procedures and cash management.
Implementing daily operating procedures to keep store clean, adequately stocked, and well-organised.
Consistently implementing weekly visual merchandising to enhance store presentation and showcase latest styles to attract customers.
Demonstrated expertise in creating visually appealing and strategically planned displays.
Improved customer satisfaction through proactive engagement and attentive service.
Exhibited excellent people skills during interaction with employees and customers.
Trained and developed new employees for ease of transition into team.
Led a team of retail associates to achieve sales targets and deliver outstanding customer experiences.
LEASING CONSULTANT
N7 Real Estate Caroline Springs
03.2021 - 08.2021
Verified tenant incomes and other information before accepting lease applications.
Completing condition reports, ingoing and outgoing reports, and routine inspections.
Responded to requests and scheduled appointments for property showings.
Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
FOOD SALES ASSISTANT
Sydenham Park Soccer Club
03.2018 - 02.2020
Processed customer orders and payments accurately and efficiently.
Maintained a clean and orderly work environment by adhering to health and safety regulations.
Assisted in the preparation of food items, following recipes and instructions accurately.
Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Collaborated with team members to achieve a cohesive and efficient store environment.
Education
Professional Certificate Of Education Support -
Monash Online
Agents Representative Certificate -
LinkLearn
VCE -
Taylors Lakes Secondary College
Skills
Multi-tasking abilities
Reliable and responsible
Upselling strategies
Staff management
Teamwork and collaboration
Visual merchandising
Certification
Professional Certificate of Education Support (Monash Online)
Faculty: Advanced Acting Teacher/Stage Director at Manhattan School Of MusicFaculty: Advanced Acting Teacher/Stage Director at Manhattan School Of Music