Taylor Smith

I am currently an appointed assistant store manager for 2 years and have been employed with the company for the 5 years. I have worked across various stores located on the Gold Coast with learning valuable skills from multiple store/regional managers. Below are a variety of roles/responsibilities I manage in my position

- Open and closing procedure

- Customer relations/complaint handling.

- Individual coaching development

- Employee coaching development

- Training of new onboarded staff.

- Roster management

- Running Gold Coast regional development calls

- Floor manager/appointment manager

- Operational health and safety standards upheld

- Inventory management

- Meeting/exceeding month and quarterly performance targets

- Data entry

• Responded to and resolved customer questions and concerns.
• Completed store opening and closing procedures.
• Delegating roles to fellow associates
• assist inquiring which include function bookings, question, game play and system error
• creating moments that matter, using POS system
• managing various levels
• Handling high customer based work/personal events
• Running training lessons for new staff members around event management

- Food Preparation

- Food Handling

- Delivering high volume orders to customers

- Cleaning provedures