Taylor Stevens
ARDEER,VIC
Summary
Organised and adaptable administrative assistant with four year's experience working in various office environments. My attention to detail and excellent time management skills mean that every task is completed efficiently and to the highest possible standard. I have a calm and patient disposition meaning that I can work effectively under pressure and focus on the task in hand. I am proficient working in a team, but also work well independently. In my previous role, I was responsible for providing administrative support to a large sales department reporting directly to the regional sales manager. To succeed in this role i had to be exceptionally organized and demonstrate strong communication skills. In my next role, I am looking to take on new challenges and additional responsibilities.
Overview
14
14
years of professional experience
Work History
Medical Receptionist
Bridge Street Clinic
Melbourne
10.2018 - Current
- Assist patients to complete all necessary forms and documentation
- Ensure patient information is accurate including billing information
- Inform patients of medical office procedures and policy
- Maintain and manage patient records
- Move patients through appointments as scheduled
- Answer incoming calls and deal with inquiries
- Schedule patient appointments
- Schedule hospital admissions, tests, scans and outside appointments for patients
- Obtain external medical reports as required by medical professionals
- Respond and comply to requests for information
Export Clerk
Aushang International Pty Ltd
Melbourne
01.2018 - 08.2018
- Responsible for all allocation of stock to bookings
- Plan shipments based on product availability and customer requests
- Making and managing freight bookings using most computer system
- Maintaining current knowledge of relevant legislation, political situations and other factors that could affect movement of freight
- Prepare shipping documents (like invoices, purchase orders and bills of lading)
- Verifying export documentation
- Keeping clients up to date with progress
(General sales/ Administration)
Power Group Purchasing
Melbourne
01.2014 - 09.2014
- Inbound and outbound sales whilst maintaining and
- Improving levels of quality and service for both residential and SME markets
- Ensure all administrative documents are created, stored and maintain
Team leader/Telesales Consultant/Retention specialist
Australian Green Credits
Melbourne
01.2011 - 09.2013
- Reporting to senior level management
- Completing all administration duties required
- Helping with training and development
- Handling complaints (from both staff and customers)
- Meeting KPI
Education
Spirit West Services 2007 – 2009
MelbourneVictorian University 2010 - 2012
MelbourneSkills
- Active listening skills
- Customer service expert
- Courteous demeanor
- Energetic work attitude
- Adaptive team player
- Sharp problem solver
References
Christina Burrows
96463551
Rita Kaliseeris
0400847112
Briony Keevers
0410291637
Timeline
Medical Receptionist
Bridge Street Clinic
10.2018 - Current
Export Clerk
Aushang International Pty Ltd
01.2018 - 08.2018
(General sales/ Administration)
Power Group Purchasing
01.2014 - 09.2014
Team leader/Telesales Consultant/Retention specialist
Australian Green Credits
01.2011 - 09.2013
Spirit West Services 2007 – 2009
Victorian University 2010 - 2012
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