Summary
Overview
Work History
Education
Skills
References
Timeline
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Taylor Trovato

Newcastle,NSW

Summary

As an experienced professional in fast food, customer service and pharmacy, I bring a wealth of expertise in creating an inviting atmosphere, fostering enduring customer relationships, and ensuring health safety. My skills extend beyond mere interaction; I am adept at efficiently processing orders, excelling in food preparation, and managing pharmaceutical operations with precision. My strengths lie in advanced communication abilities, allowing me to cater to a diverse customer base with empathy and efficiency. I excel in multitasking, navigating high-pressure situations, and maintaining a clean, safe working environment. With a solid background in both food service and healthcare, I am well-equipped to handle a variety of customer needs. I am currently withholding a provisional P1 drivers license.

Overview

2
2
years of professional experience

Work History

Pharmacy Assistant

Terry White Chemmart
Charlestown Square
01.2024 - Current
  • Assisted customers with prescription refills, requests for over-the-counter medications and other health care products
  • Verified accuracy of medication orders and entered data into pharmacy system
  • Processed payments from customers using cash registers and debit and credit card terminals
  • Answered customer inquiries regarding drug interactions, side effects and dosage instructions
  • Greeted customers, provided excellent customer service
  • Answered customer questions and referred to pharmacist for medication information

Front of House Employee

Red Rooster
Glendale
05.2023 - 01.2024
  • Managing customer interactions and addressing complaints
  • Executing order and payment transactions
  • Guiding and mentoring new team members
  • Overseeing beverage stock maintenance
  • Contributing to back of house operations
  • Proficiently using Point of sale system

Babysitter

Newcastle
01.2022 - 12.2023
  • Planning and organizing age-appropriate activities
  • Preparing meals and snacks and feeding children as required
  • Assisting with educational activities
  • Managing children's personal care needs, including bathing, dressing and toileting
  • Ensuring children's safety during indoor and outdoor activities
  • Communicating regularly with parents about daily activities and behaviours
  • Supervising and caring for children

Kitchen Hand

Caves Beach Bar and Bungalows
04.2022 - 04.2023
  • Aiding in food preparation
  • Maintaining kitchen cleanliness
  • Washing dishes and scullery areas
  • Managing fryer station

Education

Open Foundation -

University of Newcastle
Callaghan 2024-Current

Alesco Senior College
Charlestown 2022-2023

St Mary's Catholic College
Gateshead 2019-2022

Skills

  • Customer service and communication
  • Time management
  • Attention to detail
  • Problem solving and adaptability
  • Physical stamina and dexterity
  • Health and safety awareness
  • Childcare and supervision
  • POS System Operation
  • Strong Work Ethic
  • Multitasking

References

References available upon request.

Timeline

Pharmacy Assistant

Terry White Chemmart
01.2024 - Current

Front of House Employee

Red Rooster
05.2023 - 01.2024

Kitchen Hand

Caves Beach Bar and Bungalows
04.2022 - 04.2023

Babysitter

Newcastle
01.2022 - 12.2023

Open Foundation -

University of Newcastle

Alesco Senior College

St Mary's Catholic College
Taylor Trovato