Taylor Wild

• Maintained optimal equipment performance with routine inspections, repairs, and replacements.
• Developed strong professional relationships with clients through clear communication channels regarding their needs and expectations.
• Implemented seasonal preparation procedures to protect pools from damage during winter months or other weather-related events.
• Performed installations of new pool equipment, ensuring seamless integration into existing systems.
• Demonstrated attention to detail when cleaning pool surfaces, skimmers, filters, pumps, and accessories for optimal performance.
• Improved customer satisfaction by providing consistent and thorough pool maintenance services.
• Contributed positively to the company''s reputation by upholding high standards of professionalism, work ethic, and customer care.
• Enhanced pool water quality by conducting regular chemical testing and adjusting levels as necessary.
• Ensured safety compliance by implementing proper handling techniques for chemicals and hazardous materials.
• Provided prompt response to emergency situations such as leaks or malfunctioning equipment, preventing further damage or loss of use for clients'' pools.
• Conducted comprehensive facility assessments to identify potential hazards or areas in need of repair or improvement.
• Increased client retention through the delivery of exceptional customer service and communication skills.
• Assisted in training new technicians on company policies, procedures, best practices, and safety standards.
• Educated clients on proper pool care techniques, resulting in reduced maintenance issues and longer-lasting equipment lifespan.

- Duty Manager role with the company being in charge of a sales team, handling money, opening & closing the store, and managing customer's wants needs, and complaints. •

• Trained and mentored team members to comply with company policies and standards. • Handled sales floor needs, including updating pricing and signage. • Enhanced sales with suggestions of related products and services based on purchases and stated needs. • Greeted customers with a friendly and welcoming attitude.

• Kept the sales floor attractive and well-stocked for customers.

• Looked for opportunities to improve customer experiences, sales, and retail operations with a proactive approach.

• Set productive work goals and established priorities to meet them.

• Used business and product knowledge to solve customer needs.

• Maintained strong working relationships inside and outside the organization.

• Suggested additional products and services to increase sales.

• Managed daily workloads by organizing schedules and delegating tasks.

• Understanding KPI goals, sales statistics and achieving those goals required of me consistently

• Casual employment working 4 days a week whilst studying at school.

• Contributed to a positive restaurant reputation by greeting and serving customers with professionalism. • Managed orders from start to finish, verifying quality and quantity before bagging customer items. • Took orders and resolved complaints using effective customer communication skills.

• Tallied money accurately, balancing cash drawer at opening and closing of each day.

• Cleaned and replenished supplies in dining areas to keep the restaurant visually appealing.

• Took orders and processed payments through touchscreen POS systems.

• Took customer food and beverage orders at the drive-thru and counter.

• Trained junior team members in food handling and customer service procedures.

• Complied with food safety and sanitation regulations for Fast Food establishments.

• Satisfied customers with fast, friendly, and knowledgeable service.

• Served fresh, delicious food within promised timeframes.