Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Taylor Zeestraten

Ballan

Summary

I’m career driven with an excellent track record in Dental , Hospitality, Customer Service, Administration skills. Able to take own initiative and work as part of a team under pressure to meet challenging deadlines and objectives. Great communication skills with the determination needed to succeed. Organized Accounts Assistant knowledgeable in various accounting programs and possessing solid computer skills. Experienced in handling bookkeeping activities and correcting account errors. Adept at analyzing complex situations and finding creative solutions to challenging problems.

Overview

13
13
years of professional experience

Work History

Accounts Assistant

Kreskas Bros Transport
07.2023 - Current
  • Accounts Payables / Receivables
  • Xero
  • Microsoft Packages
  • Bundy Clocking system and syncing with Xero
  • Enhanced team productivity by assisting with payroll processing, ensuring timely payment of employee wages.
  • Storage Reports
  • First Aid Kits
  • Entering Load and Unload charges
  • Staff data base, Inductions, MSIC,Medicals, update information
  • Using Freight Tracker
  • Maintained clean and organized files by keeping accounts payable records up-to-date.
  • Reduced errors in data entry by implementing a system of double-checking and cross-referencing information.
  • Improved cash flow management by monitoring accounts receivable and following up on overdue invoices.
  • Communicated regularly with customers regarding account questions and issues.
  • Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
  • Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.
  • Contributed to a positive work environment through effective teamwork, communication, and collaboration within the accounting department.
  • Supported the accounting team with month-end closing procedures, ensuring timely completion and accurate reporting.

Practice Manager/Receptionist Administrator

Platinum Smile Dental Centre
04.2023 - 06.2023
  • Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
  • Achieved revenue goals with successful management of patient scheduling, receivables and miscellaneous operations expenses.
  • Maintained patient data with required regulatory chart documents, personal information and treatment consultation documentation.
  • Reviewed flash reports, prepared bank deposits and posted daily revenues to stay on top of administrative demands.
  • Answered Phones
  • Using EXACT Software and HICAPS
  • Mediref , Invisalign, Itero
  • DVA ,Medicare, CDBS and DHS Forms
  • Monthly Minutes
  • EOM statements
  • Managed office within budget guidelines for clerical and auxiliary supply purchases, equipment upgrades and labor costs.
  • Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
  • Developed close working relationships with front office and back office staff.
  • Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.

Worker

Benchmark Kitchens and Cabinetry
06.2022 - 04.2023
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Restocked items on shelves and bins to keep inventory available.
  • Performed general housekeeping and cleaning tasks.
  • Offered exceptional customer service to all guests.
  • Adhered to company policies, safety procedures and performance standards.
  • Maintained and repaired facilities, equipment and tools.
  • Used measuring tools such as gauges and tape measure to identify conforming parts during production.
  • Measured dimensions of finished pieces for conformance to specifications.

Safety Manager

Community Liaison Bushfire Engagement
05.2019 - 09.2022
  • Reporting to the South West Region Community, Responsibilities
  • Deployment to Omeo 2020
  • Providing Bushfire Awareness
  • Caravan and holiday home visits
  • Customer Service
  • Data Entry
  • Attention to detail

Community Engagement Coordinator

Community Education Presenter
05.2019 - 09.2022
  • Reporting to the Regional, Educating Communities about Home Fire Safety
  • Installing Smoke Alarms
  • Customer Service
  • Data Entry
  • Time Management
  • Attention to detail
  • Problem solving
  • Time Sheets
  • Preparing Resource Orders


Receptionist

Hay Medical Centre
02.2022 - 05.2022
  • Administration Support
  • Welcoming New Patients
  • Stock taking
  • Data Entry
  • Using Pracsoft
  • Taking Payments
  • Scheduling Appointments
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.

Dental Assistant

Bupa Dental
12.2020 - 02.2022
  • Administration Support
  • Welcoming New Patients
  • Stock taking
  • Data Entry
  • Using EXACT
  • Taking Payments
  • Scheduling Appointments
  • Preparing them for procedures
  • Nurse chair side
  • Lab work Examples: Retainers, mouth guards, bleach trays
  • Putting completed lab work out in the shed Key Achievements
  • Ensured excellent customer service through dedication
  • Lifted administrative and basic dental tasks off the dentist’s shouldersPhone Calls
  • Banking
  • Mail

Catering Assistant

Heritage Diner
11.2014 - 12.2021
  • Reported to the Head Chief
  • Responsibilities
  • Front of House
  • Prepare and serve food
  • Taking orders and relay them to kitchen staff
  • Practice Hygiene Regulations
  • Facilitate the filling of drink orders between customer and bar
  • Suggest additional menu items, such as dessert and drinks
  • Being a Team Leader

Liquor Team Member

BWS
11.2020 - 12.2020
  • Reported to the Camperdown BWS Manger
  • Responsibilities
  • Front of House
  • Stock taking
  • Ordering Stock
  • Customer service
  • Payments
  • Putting away new stock
  • Opening and closing the store
  • Balancing the cash draws

Vegetation Management Support Officer

Country Fire Authority
05.2020 - 08.2020
  • Reporting to the Community Capability Service Delivery Coordinator
  • Responsibilities
  • Taking minutes
  • Presentations
  • Reports
  • Creating Events / Meetings
  • Teleconferences
  • Burn Plans
  • Burn Season AAR
  • Phone calls

Business Owner/Worker

T.J Extreme Cleaning Business
01.2017 - 04.2020
  • Excellent time management
  • Attention to detail
  • Quoting customers
  • Ability to work autonomously
  • Health and safety principles
  • Stoke take
  • Invoicing
  • Kitchen & Shower cleaning
  • Carpet cleaning & Wood floor polishing
  • Window treatment
  • Room tidying & Organizing

Catering Assistant

Michelle’Z Sweet Temptations
01.2011 - 02.2014
  • Reported to the Head Chief
  • Responsibilities
  • Front of House
  • Prepare and serve food
  • Taking orders and relay them to kitchen staff
  • Practice Hygiene Regulations
  • Operating cash register, accepting payments and preparing sale invoices
  • Being a Team Leader

Education

HLT35015 Certificate III in Dental Assisting -

Foundation Education
11.2021

No Degree -

Loreto College
11.2016

Skills

  • Strong Customer Service history with over 12 years in hospitality
  • Administration abilities include filling, stock take, faxing, scanning, accounts payables/Receivables, Cash flow management and more
  • Strong and efficient using Xero and Microsoft Packages
  • Excellent time management with the ability to make critical decision fast with great success
  • Able to effectively communicate with people of all levels and backgrounds
  • Motivated team player who is always up for a challenge with any problem solving that needs to be done and can work autonomously
  • Strong work ethic and the ability to multitask with ease
  • Flexibility and adaptability to learn new skills
  • A strong passion for helping others with a positive attitude that is infectious
  • Hard worker and Driven for success
  • High Level of organisation

Affiliations

Cert in Responsible Service of Alcohol 2020

Level 2 First Aid and CPR 2022

Working with children’s check

Current drivers’ licence

Successfully completed year 11 2017


References

Available Upon Request 

Timeline

Accounts Assistant

Kreskas Bros Transport
07.2023 - Current

Practice Manager/Receptionist Administrator

Platinum Smile Dental Centre
04.2023 - 06.2023

Worker

Benchmark Kitchens and Cabinetry
06.2022 - 04.2023

Receptionist

Hay Medical Centre
02.2022 - 05.2022

Dental Assistant

Bupa Dental
12.2020 - 02.2022

Liquor Team Member

BWS
11.2020 - 12.2020

Vegetation Management Support Officer

Country Fire Authority
05.2020 - 08.2020

Safety Manager

Community Liaison Bushfire Engagement
05.2019 - 09.2022

Community Engagement Coordinator

Community Education Presenter
05.2019 - 09.2022

Business Owner/Worker

T.J Extreme Cleaning Business
01.2017 - 04.2020

Catering Assistant

Heritage Diner
11.2014 - 12.2021

Catering Assistant

Michelle’Z Sweet Temptations
01.2011 - 02.2014

HLT35015 Certificate III in Dental Assisting -

Foundation Education

No Degree -

Loreto College

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Taylor Zeestraten