Summary
Overview
Work History
Education
Skills
Key Qualifications
References
Timeline
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Taylor Rose Barnes

Mount Louisa,QLD

Summary

Highly-motivated & Multi-skilled employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

11
11
years of professional experience

Work History

Administrative Executive

Signature Glass & Aluminium
Townsville, QLD
09.2023 - Current
  • Developed and implemented procedures to streamline workflow processes in the department.
  • Prepared reports, presentations, agendas and other documents as requested by management.
  • Provided administrative support to executives including fielding telephone calls, responding to emails and scheduling meetings.
  • Researched and resolved discrepancies between accounts payable and receivable records.
  • Managed customer accounts by providing accurate invoices and payment information.
  • Skilled in accounts payable/receivable and proficient in using XERO software.

Salesperson

Harvey Norman
Townsville, QLD
08.2020 - 10.2023
  • Managed sales of both small and large appliances to diverse customer base
  • Working with GP, profit margins, discounting, and KPI targets.
  • Performing maintenance and ensuring timely repairs of faulty items.
  • Performed cashiering duties and utilized POS systems, EFTPOS, cheques, PRO FORMA invoicing, accounts administration and general administrative tasks.
  • Managed high volume sales calls and effectively closed deals over the phone
  • Ensured the secure handling of customers' personal data.
  • Demonstrated expertise in handling complaints, identifying issues, and proposing effective solutions tailored to individual needs.
  • Performed daily all-round cleaning, maintenance and warehouse duties.

Airline Ground Service Officer

Jetstar Airways
Townsville, QLD
11.2018 - 01.2020
  • Provided comprehensive customer service at Jetstar Airline.
  • Maximized efficiency of baggage check-in by implementing new procedures.
  • Enhanced efficiency in ticketing, bookings, and flight rerouting.
  • Boarded plane in a technologically advanced and professional manner while adhering to strict time schedules
  • Operated heavy machinery safely while docking planes to aerobridges
  • Managed to exceed productivity targets by achieving quick turnaround times for passenger check-ins
  • Demonstrated a strong ability to manage stressful situations, ensuring on-time completion of flights even amidst delays and cancellations.

Barista & Cafe All Rounder

Skinny's Supa Deli
Townsville, QLD
10.2013 - 11.2018
  • Ensured safe handling practices were followed in all aspects of food and beverage preparation
  • Executed various tasks related to housekeeping, including mopping surfaces, sanitizing benches, and scrubbing cookware and equipment.
  • Managed the supervision of junior team members and facilitated orientation for new staff members.
  • Calculated precise inventory levels based on sales trends, reducing overstocking and minimizing waste
  • Adhered to health department regulations concerning sanitation standards.

Education

High School Certificate -

Heatley Secondary College

Skills

  • Extensive Customer Service Experience
  • Proficient in Workplace Safety Protocols
  • Customer Complaint Resolution
  • Daily Cleaning and Maintenance
  • Domestic & Commercial Cleaning
  • NDIS & Working with Children Checked
  • First Aid & CPR certified
  • Administrative Management
  • Teamwork and Collaboration
  • Problem-solving abilities
  • Self Motivation

Key Qualifications

  • Extensive Customer Service Experience (9 years +)
  • Extensive communication experience
  • Willing to obtain any qualifications required
  • NDIS clearance
  • First Aid & CPR Certified

References

  • Brittanni Maxwell (Airline Supervisor), 0437 027 933
  • Mitchell Booth (Manager), 0420 518 588, mitchellpbooth@hotmail.com
  • Lisa Robinson (Production Manager), 0747282206, Production@signatureglass.com.au

Timeline

Administrative Executive

Signature Glass & Aluminium
09.2023 - Current

Salesperson

Harvey Norman
08.2020 - 10.2023

Airline Ground Service Officer

Jetstar Airways
11.2018 - 01.2020

Barista & Cafe All Rounder

Skinny's Supa Deli
10.2013 - 11.2018

High School Certificate -

Heatley Secondary College

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Taylor Rose Barnes