Taylor Rose Barnes
Mount Louisa
Summary
Highly-motivated & Multi-skilled employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Automotive Sales Executive
Jaguar Land Rover
10.2024 - Current
- Enhanced revenue by developing strong client relationships and identifying growth opportunities in a high end brand.
- Designed strategic sales plans to achieve company objectives and drive market expansion.
- Increased customer retention by delivering exceptional service and personalized solutions.
- Collaborated with marketing team to align sales strategies with promotional campaigns.
Administrative Executive
Signature Glass & Aluminium
09.2023 - Current
- Developed and implemented procedures to streamline workflow processes in the department.
- Prepared reports, presentations, agendas and other documents as requested by management.
- Provided administrative support to executives including fielding telephone calls, responding to emails and scheduling meetings.
- Researched and resolved discrepancies between accounts payable and receivable records.
- Managed customer accounts by providing accurate invoices and payment information.
- Skilled in accounts payable/receivable and proficient in using XERO software.
Salesperson
Harvey Norman
08.2020 - 10.2023
- Managed sales of both small and large appliances to diverse customer base
- Working with GP, profit margins, discounting, and KPI targets.
- Performing maintenance and ensuring timely repairs of faulty items.
- Performed cashiering duties and utilized POS systems, EFTPOS, cheques, PRO FORMA invoicing, accounts administration and general administrative tasks.
- Managed high volume sales calls and effectively closed deals over the phone
- Ensured the secure handling of customers' personal data.
- Demonstrated expertise in handling complaints, identifying issues, and proposing effective solutions tailored to individual needs.
- Performed daily all-round cleaning, maintenance and warehouse duties.
Membership Sales Consultant / Casual Team Member
World Gym
11.2020 - 09.2021
- Facilitated membership sales by engaging with prospective gym members and providing tailored fitness solutions.
Airline Ground Service Officer
Jetstar Airways
11.2018 - 01.2020
- Provided comprehensive customer service at Jetstar Airline.
- Maximized efficiency of baggage check-in by implementing new procedures.
- Enhanced efficiency in ticketing, bookings, and flight rerouting.
- Boarded plane in a technologically advanced and professional manner while adhering to strict time schedules
- Operated heavy machinery safely while docking planes to aerobridges
- Managed to exceed productivity targets by achieving quick turnaround times for passenger check-ins
- Demonstrated a strong ability to manage stressful situations, ensuring on-time completion of flights even amidst delays and cancellations.
Barista & Cafe All Rounder
Skinny's Supa Deli
10.2013 - 11.2018
- Ensured safe handling practices were followed in all aspects of food and beverage preparation
- Executed various tasks related to housekeeping, including mopping surfaces, sanitizing benches, and scrubbing cookware and equipment.
- Managed the supervision of junior team members and facilitated orientation for new staff members.
- Calculated precise inventory levels based on sales trends, reducing overstocking and minimizing waste
- Adhered to health department regulations concerning sanitation standards.
Education
High School Certificate -
Heatley Secondary College
Skills
- Extensive Customer Service Experience
- Proficient in Workplace Safety Protocols
- Customer Complaint Resolution
- Daily Cleaning and Maintenance
- Domestic & Commercial Cleaning
- NDIS & Working with Children Checked
- First Aid & CPR certified
- Administrative Management
- Teamwork and Collaboration
- Problem-solving abilities
- Self Motivation
Key Qualifications
- Extensive Customer Service Experience (9 years +)
- Extensive communication experience
- Willing to obtain any qualifications required
- NDIS clearance
- First Aid & CPR Certified
References
- Brittanni Maxwell (Airline Supervisor), 0437 027 933
- Mitchell Booth (Manager), 0420 518 588, mitchellpbooth@hotmail.com
- Lisa Robinson (Production Manager), 0747282206, Production@signatureglass.com.au
Timeline
Automotive Sales Executive
Jaguar Land Rover
10.2024 - Current
Administrative Executive
Signature Glass & Aluminium
09.2023 - Current
Membership Sales Consultant / Casual Team Member
World Gym
11.2020 - 09.2021
Salesperson
Harvey Norman
08.2020 - 10.2023
Airline Ground Service Officer
Jetstar Airways
11.2018 - 01.2020
Barista & Cafe All Rounder
Skinny's Supa Deli
10.2013 - 11.2018
High School Certificate -
Heatley Secondary College
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