Taymin-lee Pagett
Woonona,NSW
Summary
Competent manager effective at handling bar operations, in professional environments such as Santino's restaurant. Skilled in managing a team and working independently to ensure smooth, efficient service across all areas of the venue. Offering 5 years experience in all areas of hospitality, and pleasant attitude and passion in the industry.
Overview
5
5
years of professional experience
Work History
Duty Manager
Dagwood Bar And Kitchen
11.2021 - Current
- Trained new employees in all areas across the venue.
- Developed and maintained strong relationships with customers and co-workers to create and maintain a healthy and trustworthy work environment.
- Extensive bar knowledge.
- Prepared the venue weekly for cocktails, bar and food service.
- Managed bookings and floorplans.
- Provided exceptional customer service.
- Handled cash and tills.
- Handled interpersonal issues amongst staff.
- Managed stock for the venue.
- Worked with a team for specials and new menus.
- Quick problem solving with disgruntled customers, FOH concerns, Kitchen concerns and technical difficulties during service.
Barista
Ugly Duckling Cafe
12.2021 - 04.2022
- Maintained a clean work environment.
- Trained new employees on tills, floor, food preparation, and coffee operation.
- Worked effectively during busy periods.
- Prepared hot and chilled drinks.
Food and Beverage Attendant, Gaming Attendent
Collegians Rugby League Football Clubs
12.2019 - 11.2021
- Collaborated with FOH and Kitchen staff to provide prompt, and efficient service.
- Attended to gaming room, and assisted in poker tournaments.
- Cash handling.
- Effective pass-over between service.
- Maintain relationships with patrons, provided excellent customer service.
Waitress and Beverage Attendant, Functions
Lagoon Seafood Restaurant
08.2018 - 11.2019
- Worked with clients to create inviting, personalised events in venue.
- Hosted events and ensured functions ran smoothly, without the disruption of ala carte service.
- Greeted customers, discussed specials, and took food and drink orders for tables.
- Trained new waitstaff on proper food handling, customer service.
- Worked efficiently with Kitchen and FOH for high turnovers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
RSA And RCG -
BarMax
NSW05.2019
First Aid -
Australia Wide First Aid
Wollongong, NSW03.2023
Espresso Coffee And Hygiene -
Training Services NSW
Wollongong05.2023
UEC - University Entrance Certificate
UOW College
Wollongong, NSW09.2021
Skills
- Cocktail Knowledge
- Hospitality Management
- Verbal and Written Communication
- Attention to Detail
- Positive Learning Environment
- Negotiation and Conflict Resolution
- Team Development
- Menu Preparation
- Staff Training
- Emotional Intelligence
Timeline
Barista
Ugly Duckling Cafe
12.2021 - 04.2022
Duty Manager
Dagwood Bar And Kitchen
11.2021 - Current
Food and Beverage Attendant, Gaming Attendent
Collegians Rugby League Football Clubs
12.2019 - 11.2021
Waitress and Beverage Attendant, Functions
Lagoon Seafood Restaurant
08.2018 - 11.2019
RSA And RCG -
BarMax
First Aid -
Australia Wide First Aid
Espresso Coffee And Hygiene -
Training Services NSW
UEC - University Entrance Certificate
UOW College
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