Summary
Overview
Work History
Education
Skills
References
Affiliations
Timeline
Generic

Tayne Sheppard

Wellington Point,QLD

Summary

Reliable Servicer with substantial experience in providing exceptional customer service, maintaining equipment and ensuring smooth operations. Strong skills include problem-solving, communication and organization. Demonstrated success in identifying issues promptly and providing effective solutions to ensure optimal functionality. Committed to maintaining high standards of workmanship and efficiency.

Overview

19
19
years of professional experience

Work History

Operational services

Redlands Hospital
03.2020 - Current
  • Patient care, transferring patients, general cleaning tasks, project cleaning, covid cleans, food delivery, manual handling, operating machines that are specific for certain types of jobs, working outdoors in all conditions, gardening

Stevedore

Qube Ports
10.2017 - 01.2020
  • Manual labour: Unloading and loading several types of cargo such as steel pipes, coils, beam, timber
  • Unloading cars and a mix of heavy and light machinery
  • Inspecting exterior of vehicles for damage, physical labour
  • Clerical duties: Counting and scanning cargo, organising a location for cargo to go, paperwork, taking notes, manually and electronically counting all items to make sure it matches up with the supplied paperwork and inputting data

Concierge/Porter

Hotel Grand Chancellor
11.2016 - 12.2017
  • Car chauffeuring, booking shuttle services for guests, constant communication with tour companies, constructing formal emails, booking tours for guests (such as wineries, and day tours), organise transport, general maintenance of the hotel, greeting guests, updating guest registration cards, research about the events of the day, having a general knowledge of Brisbane city and surrounding suburbs, organising luggage, general help of other departments if required, data entry

Deli, Dairy, Grocery, Fresh Produce

Coles
07.2005 - 11.2016
  • Cleaning, customer service, basic telephone manner, food preparation, work place health and safety, markdowns, delegation of tasks, active selling, supervisory role at times, checking off deliveries

Card Dealer

Treasury Casino
10.2008 - 02.2009
  • Communication with patrons, progressive game learning, dealing cards, chip counting/handling, dealing with disorderly people, money handling

Education

Diploma in Travel and Tourism -

12.2015

Ecole Hoteliere De Lausanne (EHL) Induction Programme -

TAFE Brisbane
Lausanne, Switzerland
10.2015

Certificate of Education Queensland -

Wynnum State High School
12.2007

Certificate II in Business -

12.2007

Skills

  • Microsoft Office Suites
  • Computer Literate
  • Pallet jack
  • Car chauffeuring
  • Organised
  • Ability to work under pressure and to a schedule
  • Open manual licence
  • Driving of machines
  • Clerical duties
  • Data Entry
  • Numeracy skills
  • High literacy skills
  • Customer Service
  • Complaint Handling
  • Tech-Savvy
  • Technical knowledge

References

  • Brent Coyne, Former 2IC - Coles Delicatessen, 0448 162 567
  • Gabrielle Bowles, Former work colleague, 0413 744 884
  • Simon Malaquin, Former Manager – Coles Delicatessen, 0402 754 045

Affiliations

  • Played different sports and captain different teams since my childhood
  • Reading
  • Running
  • Gaming
  • Follow the NRL extensively
  • Family time with my wife and little one and our many animals

Timeline

Operational services

Redlands Hospital
03.2020 - Current

Stevedore

Qube Ports
10.2017 - 01.2020

Concierge/Porter

Hotel Grand Chancellor
11.2016 - 12.2017

Card Dealer

Treasury Casino
10.2008 - 02.2009

Deli, Dairy, Grocery, Fresh Produce

Coles
07.2005 - 11.2016

Diploma in Travel and Tourism -

Ecole Hoteliere De Lausanne (EHL) Induction Programme -

TAFE Brisbane

Certificate of Education Queensland -

Wynnum State High School

Certificate II in Business -

Similar Profiles

CREATE PROFILE
Tayne Sheppard