Dedicated crew trainer with expertise in employee training and customer service. Proven ability to facilitate engaging training sessions and provide constructive feedback, ensuring adherence to operational procedures and safety protocols.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Trainer
Mcdonalds
PIMPAMA, QLD
10.2021 - Current
Trained new crew members on operational procedures and safety protocols.
Assisted in maintaining equipment cleanliness and readiness for use.
Demonstrated proper food preparation techniques to ensure quality standards.
Engaged with customers, providing exceptional service and addressing inquiries.
Collaborated with staff to maintain a positive work environment and team morale.
Facilitated training sessions on menu items and service expectations for new hires.
Instructed new team members on correct procedures for operations.
Monitored performance of crew members in the field, providing feedback and guidance when needed.
Provided constructive feedback and one-on-one coaching to employees.
Ensured that all safety protocols were followed during training sessions.