Tayte Stevens
Gold Coast,QLD
Summary
I have a great worth ethic and have lots of experience in customer service. I am currently enrolled at TAFE Queensland and am working towards a certificate III in animal care services. I completed year 7-10 of high school at Benowa State High School and completed year 11 at Australian Industry Trade College, Robina. I currently work at Yochi, a self serve frozen yogurt venue. I am determined to excel in the workplace and enjoy being part of a professional team. I am a friendly, motivated individual, love to lead by example and demonstrate great customer service skills.
Overview
4
4
years of professional experience
Work History
Food Service Worker
Yochi
04.2024 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
Work Experience
DC Design
09.2022 - 10.2022
- Enhanced client satisfaction by effectively managing interior design projects from concept to completion.
- Created a welcoming atmosphere through distinctive interior design choices and curated amenities tailored to target clientele demographics.
- Specified and selected furniture, fixtures and lighting conditions to achieve desired effects.
- Gained hands-on experience in selecting furniture pieces, lighting fixtures, artwork, and accessories appropriate for each space''s aesthetic requirements while adhering to budget constraints.
Work Experience
AAA Pet Resort
09.2022 - 09.2022
- Boosted pet owners'' confidence in our services through regular updates and clear communication regarding their pets'' wellbeing.
- Managed reservations efficiently using hotel software, ensuring accurate bookings and minimal scheduling conflicts.
- Collaborated with team members to ensure seamless operations and a positive experience for both pets and their owners.
- Enhanced customer satisfaction by providing exceptional care and attention to pets during their stay at the hotel.
- Maintained a clean, safe, and organized environment for pets by performing routine cleaning tasks and addressing any issues promptly.
- Elevated overall guest experience by offering personalized playtime sessions catered to each pet''s preferences and energy levels.
- Provided specialized care for pets with specific dietary or medical needs, ensuring adherence to owner-provided instructions.
Hospitality Worker
Gold Coast Turf Club
04.2022 - 08.2022
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Reduced risks by maintaining clean and organised work environment.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Work Experience
Multiplex Construction
03.2022 - 03.2022
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
Hospitality Team Member
Peckish
12.2021 - 01.2022
- Worked closely with the kitchen team to ensure prompt delivery of food orders during busy periods in the restaurant area.
- Maintained clean and organized public areas, contributing to a positive atmosphere for both guests and staff.
- Provided support to other team members during peak periods, ensuring seamless guest experiences and overall operational efficiency.
- Participated in ongoing training programs aimed at enhancing hospitality skills which subsequently improved performance levels.
- Helped resolve conflicts or disputes among guests or team members courteously, maintaining a harmonious working environment.
Junior Retail Assistant
Pampered Princesses Boutique
10.2020 - 02.2021
- Processed transactions efficiently, ensuring accurate cash handling and prompt customer service.
- Collaborated with team members to achieve daily objectives and maintain a positive work environment.
- Built rapport with customers, fostering a welcoming atmosphere that encouraged repeat visits.
- Enhanced store presentation with regular cleaning, organization, and maintenance tasks.
- Streamlined restocking processes by organizing backroom areas for easier access during busy periods.
- Supported promotional events by setting up displays and engaging customers with relevant information about products on sale.
- Resolved customer issues professionally, leading to higher overall satisfaction ratings.
- Participated in staff training programs, enhancing overall knowledge of beauty products and application techniques.
- Managed appointment schedules efficiently, optimizing time allocation for each client''s unique requirements.
Education
Certificate III - Animal Care Services
TAFE Queensland
Ashmore, QLD01.2025
Skills
- Quick Learner
- Positive Attitude
- Multitasking
- Customer Service
- Strong Work Ethic
- Cleaning and sanitation
- Strong Communication Skills
- Positive Attitude and Energy
- Fast-Paced Environment
- Productivity and Efficiency
- Safe Food Handling
- Cash Register Operation
Timeline
Food Service Worker
Yochi
04.2024 - Current
Work Experience
DC Design
09.2022 - 10.2022
Work Experience
AAA Pet Resort
09.2022 - 09.2022
Hospitality Worker
Gold Coast Turf Club
04.2022 - 08.2022
Work Experience
Multiplex Construction
03.2022 - 03.2022
Hospitality Team Member
Peckish
12.2021 - 01.2022
Junior Retail Assistant
Pampered Princesses Boutique
10.2020 - 02.2021
Certificate III - Animal Care Services
TAFE Queensland
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