Taytum Watts
Leschenault,WA
Summary
Dynamic and results-oriented professional with a proven track record, excelling in customer service and effective communication. Demonstrated ability to enhance customer satisfaction and streamline operations, contributing significantly to business growth. Skilled in money handling and fostering positive relationships, showcasing flexibility and a strong work ethic.
Developed strong organizational and coordination skills within fast-paced environments, transitioning into a new field. Demonstrated ability to manage schedules, handle correspondence, and support team projects effectively. Looking to leverage these transferrable skills to add value and drive results in different industry.
Overview
11
11
years of professional experience
Work History
Lunch Van Operator
Marges Lunch Bar
12.2024 - Current
- Conducted inspections on vehicles prior to use at beginning of shift each day.
- Utilized maps, GPS, landmarks and traffic conditions to expertly navigate to and from destinations efficiently.
- Maintained vehicle by refueling, performing regular fluid level checks and cleaning interior and exterior of vehicle.
- Contributed to company growth through proactive business development efforts such as networking and relationship building within the community.
- Managed inventory levels within the van to ensure an organized workspace conducive to efficient operations while on the go.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Delivered excellent customer service to support company reputation and patron satisfaction.
Education Assistant, Special Needs
Cunderdin District High School
10.2016 - 11.2024
- Enhanced student learning by implementing personalized instructional strategies for special needs individuals.
- Facilitated small group instruction to enhance individualized learning opportunities for special needs students.
- Assisted in the integration of assistive technology devices and tools, promoting accessibility and independence among students.
- Fostered positive relationships between special needs students and their general education peers through inclusive activities.
- Established clear expectations regarding behaviour management and disciplinary measures for a consistent, structured learning environment.
- Served as a liaison between parents, teachers, administrators, and other support staff to ensure seamless service delivery for all special needs students.
- Maintained detailed records of student performance, behaviour incidents, attendance, and IEP goals for accurate reporting purposes.
- Participated in professional development workshops focused on special education techniques and best practices for continuous improvement as an educator.
- Evaluated student progress regularly, adjusting teaching methods and instructional materials accordingly for optimal results.
- Supported students'' emotional and behavioural growth by establishing a nurturing classroom environment.
- Developed creative lesson plans featuring multisensory approaches to accommodate diverse learning styles effectively.
- Improved communication skills by incorporating visual aids, sign language, and alternative methods in daily instruction.
- Assisted with the planning and execution of school-wide events highlighting the abilities and achievements of special needs learners within the community.
- Implemented evidence-based interventions designed to address unique challenges faced by students with disabilities in the classroom setting.
- Promoted social skill development among special needs learners through targeted group activities and role-playing exercises.
- Contributed to the successful transition of students from elementary to middle school settings by providing ongoing support and resources.
- Advocated on behalf of special needs students to ensure appropriate accommodations were provided during standardized testing sessions.
- Increased parental involvement in educational planning processes through consistent communication and collaboration efforts.
- Assessed individual student abilities accurately using both formal and informal evaluation methods throughout the school year.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Delivered personalized educational, behavioural, and emotional support to individual students to enable positive learning outcomes.
- Developed tailor-fit lesson plans to cater to individual needs of each student.
- Supported teacher in development of individual learning strategies.
- Interacted physically and verbally with students throughout each day.
- Oversaw class of students in absence of instructor.
- Maintained classroom equipment and work area to promote safe learning environment and meet mandated requirements.
- Observed students' performance and recorded relevant data to assess progress.
- Instructed student activities to implement goals for remediation of deficiencies and drive student success.
- Facilitated administration and scoring of standardized tests and assessments to draw meaningful data regarding learning and growth.
- Responded to emergency situations to resolve immediate safety concerns or direct appropriate personnel for resolution.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
Fine Dining Server
Coco's Restaurant
10.2015 - 09.2016
- Suggested wine pairings to go with specific menu items.
- Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
- Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
- Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
- Fostered a welcoming atmosphere by greeting each guest warmly upon arrival and thanking them genuinely upon departure.
- Maximized upselling opportunities by promoting daily specials or premium menu items without being overtly sales driven.
- Upheld strict cleanliness standards, adhering to food safety guidelines and maintaining an immaculate dining area.
- Managed sections for smooth flow of guests and orders.
- Adhered to all company policies and procedures while consistently delivering high-quality service experiences for every guest interaction.
- Supported special events such as weddings or corporate functions, executing flawless service tailored to unique requirements.
- Took and submitted orders that accommodated customer preferences and dietary requirements.
- Rolled silverware, set up tables and polished glassware and silverware.
- Facilitated smooth dining experience during peak hours by efficiently managing multiple tables and guest requests.
- Increased sales significantly by upselling higher-end products to customers.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behaviour.
Wait Staff Member
The Shack
01.2014 - 09.2015
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
- Minimized wait times by quickly seating guests during peak hours, improving overall customer experience.
- Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.
- Leveraged knowledge of table clearing techniques such as napkin folding and refilling condiments to reset table during and after dining service.
- Promptly addressed customer complaints or issues, resulting in increased guest satisfaction rates.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behaviour.
Beauty Therapist
Ella Bache
08.2013 - 01.2014
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Ensured seamless front desk operations by handling phone inquiries, appointment bookings, payment processing, and record-keeping effectively.
- Managed appointment scheduling efficiently, optimizing the use of available time slots while minimizing wait times for clients.
- Participated in ongoing training and education opportunities to stay current on industry trends and techniques.
- Increased salon revenue by upselling additional services and retail products to clients.
- Analyzed client needs and came up with individualized and continuous treatment plans.
- Developed customized treatment plans based on thorough consultations with clients regarding their skincare concerns and goals.
- Handled stocking and cleaning of both therapeutic workspaces and front office.
- Efficiently managed inventory levels of supplies and retail products while minimizing waste.
Education
Certificate IV in Education Support
Central Regional TAFE
WA12-2020
Certificate IV in Beauty Therapy
Australian Collage of Beauty Therapy
Perth, WA08.2013
Skills
- Effective Communication
- Professionalism and courtesy
- Record keeping
- Customer service
- Flexibility in scheduling
- Instructional support
- Teamwork orientation
- Progress monitoring
- Cross-cultural sensitivity
- Work ethic and integrity
- Time management skills
- Money handling
- Reliability and punctuality
Timeline
Lunch Van Operator
Marges Lunch Bar
12.2024 - Current
Education Assistant, Special Needs
Cunderdin District High School
10.2016 - 11.2024
Fine Dining Server
Coco's Restaurant
10.2015 - 09.2016
Wait Staff Member
The Shack
01.2014 - 09.2015
Beauty Therapist
Ella Bache
08.2013 - 01.2014
Certificate IV in Beauty Therapy
Australian Collage of Beauty Therapy
Certificate IV in Education Support
Central Regional TAFE
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