Tazkia Tasnim
Melbourne
Summary
Upbeat, customer-focused Sales Associate with more than 8 years of experience in retail environments. Flexible and approachable, with strong organisational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
9
9
years of professional experience
Work History
Sales Assistant
Politix
Melbourne
01.2017 - Current
- Personal styling and grooming of customers.
- Assisted customers with product selection and answered queries.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Maintained store displays and restocked merchandise.
- Engaged customers in social conversations to create a pleasant and easy shopping experience.
- Operated the cash register and processed transactions.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Managed and processed customer returns.
- Worked to build relationships with customers and built potential for additional sales.
- Negotiated skillfully, securing favourable terms for both the company and the client.
- Developed relationships with clients for increased loyalty and repeat business.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Coached new hires on sales techniques, contributing to their development as successful team members.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Gained customer trust and confidence by demonstrating a compelling, persuasive, and composed professional demeanour.
- Informed customers of promotions to increase sales productivity and volume.
In House Marketing Agent
Wyndham Vacation Resorts
01.2020 - 01.2026
- Built rapport with the client, gain trust and ensure liability on the product
- KPI and Target Oriented
- Engaging client, ensure their need and demands
- Objection handling, solve problems with quick and immediate response
- Selecting the best product to satisfy the customer’s need
- Continuous checking with availability for sales consultation
- Attending a regular group meeting
Education
Architecture
Deakin University
Melbourne, VIC07-2018
Skills
- Customer service and communication
- Sales and product recommendations
- Cash handling and POS system operation
- Inventory management
- Teamwork and collaboration
- Sales management and strategy development
- Active listening, negotiation
- Complaint handling
- Up-selling
- Closing techniques
- Customer loyalty programs
- Follow-up communications
- Strong communication and interpersonal skills
Languages
English
Professional
Bangla
Professional
Italian
Limited
References
References available upon request.
Timeline
In House Marketing Agent
Wyndham Vacation Resorts
01.2020 - 01.2026
Sales Assistant
Politix
01.2017 - Current
Architecture
Deakin University
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