Tazmeem Creed
Sunbury,VIC
Summary
Hardworking team player effective at multitasking to satisfy customers and achieve work targets in fast-paced environment settings, creative , confident, compassionate, self motivated and extremely energetic . Knowledgeable within different companies and different settings. I am a really passionate , down to earth individual .
Overview
16
16
years of professional experience
1
1
Certification
Work History
Bar Attendant
THE CAVITY
12.2022 - Current
- Maintained knowledge of menu items, liquor brands, beers and non-alcoholic selections to enhance customer experience and expedite service.
- Adhered to alcohol policies and procedures and complied with local and state laws.
- Acknowledged guests even when busy and anticipated and responded to guest needs.
- Operated and closed down bar station according to sanitation regulations and safety standards.
- Checked ID cards and verified bar guests were of legal age.
- Maintained neat, clean and professional appearance to meet business dress code policy.
- Learned how to make wide variety of mixed drinks.
- Restocked ice, condiments, and snacks.
- Delivered food to customers at bar and tables.
- Notified management of guest complaints for quick, effective resolution.
- Maintained sufficient inventory to meet business operation needs.
- Cleaned and stocked kitchen and bar inventory and placed orders for additional products and supplies.
- Lifted, carried and placed objects weighing up to 20kgs without assistance.
Support Worker
Nexus Primary Health
08.2021 - 07.2022
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Kept clients engaged in social networks and communities for personal health and growth.
- Developed and implemented procedures for responding to customer inquiries and resolving technical issues.
- Created and implemented maintenance plans for customer accounts to secure customer satisfaction and reliability.
- Visited home environments to help clients develop comprehensive life, technical and job skills.
Lead Supervisor Commercial Housekeeper
Hidden Valley Cleaning
03.2020 - 01.2022
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Managed staff of 5 housekeepers.
- Completed schedules, shift reports, and other business documentation.
Service Assistant
Coles Supermarkets
12.2007 - 09.2016
- Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
- Maintained clean and organized work environment to maintain customer safety.
- Built strong relationships with customers and colleagues by providing friendly and personable service.
- Collaborated with other departments to guarantee customer satisfaction.
- Utilized problem-solving skills to address customer queries and complaints.
- Refunded money and adjusted bills to resolve customer service or billing complaints.
- Described products to customers and how best to care for merchandise.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.Investigated and resolved customer inquiries and complaints quickly.
- Trained new personnel regarding company operations, policies and services.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Met customer call guidelines for service levels, handle time and productivity.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Education
Certificate III Education Support - CHC30213
The Centre Education
Broadford, VIC02.2019
Certificate II in Hairdressing - WRH20106
NMIT TAFE
PRESTON05.2008
VCE Certificate
Whittlesea Secondary College
Whittlesea, VIC12.2006
Certificate III Multi Media - CUF30601
Whittlesea Secondary College
Whittlesea11.2006
Certificate II Multimedia - CUF20601
Whittlesea Secondary College
Whittlesea, VIC11.2005
Certificate III Laboratory Skills - PML30199
Whittlesea Secondary College
Whittlesea, VIC11.2005
Skills
- Cash Register Operations
- Customer Service
- Electrical Inspection
- Billing and Payment Processing
- Regulations Compliance
- Restocking Condiments
- Chemical Storage
- Timely Food Delivery
- Superior Time Management
- Salad Bar Maintenance
- Inventory Management
- Accurate Cash Handling
- Customer Preferences
- Liquor Management
- Professional Relationships
- Hospitality Management
- Sales Report Generation
- Calm and Professional Under Pressure
- Loss Prevention Goals Monitoring
- Team Meetings
- Creative Solutions
- Training and Development
- Process Transactions
- Employee Relationships
- POS Systems and Ordering Platforms
- Baggage Handling
- Merchandise Orders and Exchanges
- Quality Assurance Controls
- POS Inventory System Operation
- Till Counting
- Cash Handling
- Cultural Awareness
- Employee Performance Evaluations
- Excellent Nonverbal Communication Skills
- Invoice Processing
- Spreadsheet Tracking
- Inventory Restocking
- Closing Procedures
- Training Junior Team Members
- Active Listening
- Customer Relationship Management
- Supply Inventory Management
- Cleaning and Sanitation
- Project Deadlines
- Housekeeping Support
- Vacuuming and Sweeping
- Payroll Understanding
- Increasing Engagement
- Improving Employee Engagement
- Dusting Furniture
- Washing Windows
- Daily Progress Reports
- Proper Equipment Usage
- Enforcing Safety Protocols
- Microsoft Office
- Hazardous Chemicals
- Critical Thinking
- Cleaning Bathrooms
- Staff Training
- Equipment Effectiveness
- Coaching and Mentoring
- Ticket Sales
- Restocking
- Hospitality and Accommodation
- Refund Handling
- Customer Seating
- Retail Merchandising
- Merchandise Packaging
- Conflict Resolution
- Cash Drawer Management
- Product Knowledge
- Verbal and Written Communication
- Customer Assistance
- Gift Wrapping
- Time Management Skills
- Issue Resolution
- Scanner Operation
- Order Taking
- Receipt and Refund Issuance
Certification
- Current National Police check
- Working with Children's Check employee
- First Aid Certificates
References
Linda Everitt
The Manager at The Cavity - Venus Bay
0428376692
Gary Calder
Former Store manager Coles supermarkets - Shepparton
58314900 /0408461002 contact after 4pm
Julie Anne Baker
Former Customer Service Manager Coles Supermarkets - Kilmore
0429840641
Timeline
Bar Attendant
THE CAVITY
12.2022 - Current
Support Worker
Nexus Primary Health
08.2021 - 07.2022
Lead Supervisor Commercial Housekeeper
Hidden Valley Cleaning
03.2020 - 01.2022
Service Assistant
Coles Supermarkets
12.2007 - 09.2016
Certificate III Education Support - CHC30213
The Centre Education
Certificate II in Hairdressing - WRH20106
NMIT TAFE
VCE Certificate
Whittlesea Secondary College
Certificate III Multi Media - CUF30601
Whittlesea Secondary College
Certificate II Multimedia - CUF20601
Whittlesea Secondary College
Certificate III Laboratory Skills - PML30199
Whittlesea Secondary College
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