Tazneen Hussain
Sydney,NSW
Summary
Enthusiastic Product Manager with a demonstrated track record of shepherding products throughout the development cycle, from conceptualisation to market launch.
My approach to product strategy involves fostering a shared product vision that resonates with customers, crafting an outcomes-driven roadmap, and establishing data-driven metrics for ongoing improvements. This strategy deeply emphasises understanding and empathising with customer needs to ensure meaningful and impactful product development.
I am a problem solver, change agent and influencer with a track record of building partnerships and stimulating product growth in the SaaS industry.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
Work History
Product Manager
Harmoney
05.2022 - 02.2024
- Conduct user research and usability testing to understand and represent user needs
- Strategize and analyse market trends and synthesise this information into actionable plans
- Lead the formation and continuous evolution of product vision, strategy and roadmap in alignment with company strategy
- Responsible for delivering on roadmap commitments, on time, budget, and to scope through agile delivery
- Represented product at the executive level, influence and strategize cross-functionally with senior leaders
- Measure success and define success metrics for each feature before development starts
- Coordinate and lead pricing changes
- Designing experiments to address usability and feasibility risks
- Collaborate with UX on Figma to create wireframes and prototypes to effectively communicate product features and functionality
- Dive into SQL and Tableau to create and monitor KPI's.
Delivery Lead
Harmoney
03.2021 - 05.2022
- Building, pruning and maintaining the product backlog, consisting of user stories, defects and product enhancements
- Accountable for Agile ceremonies, including story definition, estimation and implementation
- Coordinating and communicating the release to stakeholders
- A bridge between product and engineering to ensure alignment of technical commitments and business objectives
- Collaborate with product managers, UX designers, architects, engineers, and others to design the best product features
- End to End ownership for product, which includes operations stability, scalability and maintainability of the product
- Assist in the QA process by identifying key use cases, defining the priority of identified issues in production, participating in UAT testing and creating test plans.
Product Owner
MYOB
11.2019 - 02.2021
- I led workshops with the product manager and UX team to define the product roadmap scope and backlog, generating JIRA epics and user stories
- Thrived in leading teams amidst high uncertainty, overseeing a team size increase from 7 to 12 during restructuring phases
- Enhanced team productivity by eliminating sprint distractions, resulting in a remarkable 20% increase in velocity
- Advocated for data visualizations, resulting in a 60% improvement in troubleshooting capabilities and an 80% reduction in errors in the sync system.
Business Intelligence/SAP Business Analyst
Rakon Limited
08.2012 - 10.2019
- Project Manager - SAP India Implementation
- Managed and coordinated the successful replacement of the legacy system with SAP in the subsidiary, delivering on time and under budget
- Collaborated with senior leaders to define project scope, developed training plans for 100+ staff, and translated business requirements into SAP functional requirements
- Risk assessment, categorisation and mitigation to ensure a successful delivery
- Microsoft CRM dynamics – Tier 1 to Tier 3 support for sales and product teams
- SAP FICO, MM and SD – Tier 1 to Tier 3 support for finance, logistics, purchasing and production departments
- Product Life Management (PLM) –Part of core team to select PLM system (ARAS), implement and Tier 1 support
- Evangelised Data Driven culture within the organisation (NZ) and global subsidiaries (France, India, UK) by building the business case to introduce Power BI as an ad-hoc reporting tool
- Led Power BI Implementation: Delivered the Power BI implementation on time and under budget, increasing self-service reporting and analytics by 50% and fostering a data-driven culture within the organization
- Developed BI Roadmap and Prioritisation matrix in the organisation, resulting in a 40% increased efficiency within the BI Team and ensuring work was aligned with business strategy
- Deep dive into SAP ERD structures to define dimensions for the database engineer
- Collaborated with executives to identify corporate reporting requirements and developed numerous management reports via SQL, Power BI and Business Objects.
Education
Accounting -
Charted Practicing Accountant
01.2013 - 05.2015
BBIM - Information Management and Accounting - undefined
University of Auckland
03.2008 - 05.2010
Skills
Product Lifecycle Management
Certification
Certified Scrum Master, 2021
Skills And Achievements
- Product and Innovation, Successfully launched a new SaaS Secured product at Harmoney in 2023. This resulted in a diversified product portfolio and attracted new funding facilities. Achieved recognition as a finalist in the 'Best Lending Innovation' category at the Finder 2023 Awards, showcasing the impact of the new loan product on the AU market.
- Market Expansion, Led and delivered (in partnership with Marketing) to grow to number 1 in organic search in AU for the keyword "Personal loan". Reduced the acquisition cost by 50% and increased account creation by 200 monthly accounts.
- Stakeholders & People, Promoted internally to Product Manager and was requested by the head designer to mentor a product designer within the team. Reworked competitor analysis to help product and senior leaders reduce decision time on pricing at the Assets and Liabilities Committee (ALCO). Strong interpersonal skills as evidenced by my LinkedIn recommendations.
- Accelerated Agile Delivery, Under my leadership, we reduced time to market from 6 months to 90 days in 2023 and reduced major product feature releases to an unprecedented six weeks in 2024.
- Finance Background and Data-Driven Decisions, As a qualified CPA with a background in analytics, I bring a unique blend of financial expertise and data-driven decision-making to my role as a product manager. Advocated for a global data dictionary and implemented in-funnel of events to improve the visibility of customer drop-off, resulting in 10 new personalised drip campaigns, improving user stickiness by 20%.
Timeline
Product Manager
Harmoney
05.2022 - 02.2024
Delivery Lead
Harmoney
03.2021 - 05.2022
Product Owner
MYOB
11.2019 - 02.2021
Accounting -
Charted Practicing Accountant
01.2013 - 05.2015
Business Intelligence/SAP Business Analyst
Rakon Limited
08.2012 - 10.2019
BBIM - Information Management and Accounting - undefined
University of Auckland
03.2008 - 05.2010
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