Tazrian Nudrat Sumamah
Hoppers Crossing,VIC
Summary
Highly motivated, performance-driven, and customer-oriented individual with a proven track record of delivering exceptional customer service. Seeking a role in customer service or retail settings, where I can showcase my excellent communication skills, problem-solving abilities and passion for helping customers to provide a positive and memorable experience. A resolute team player who is skillful enough to meet all assigned goals.
Overview
2
2
years of professional experience
Work History
Fun Academy Member
Strike X Holey Moley
10.2024 - Current
- Collaborated with team members to ensure a seamless workflow and maintain production deadlines.
- Contributed to a positive work environment by maintaining a clean and organized workspace at all times.
- Kept up-to-date on industry trends and best practices to continuously improve mending techniques and processes.
Sales Assistant
Strandbags
10.2024 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Increased sales by building strong customer relationships and providing excellent service.
Senior Customer Service Officer
Agora Supermarket
12.2022 - 12.2023
- Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner
- Participated in ongoing product knowledge training to stay up-to-date with latest merchandise and promotions
- Assisted in inventory management by conducting regular stock check and reporting discrepancies to the management team
Education
Bachelor of Information Technology -
RMIT University
Melbourne, Victoria12.2023
Skills
- Microsoft Office
- Word
- PowerPoint
- Excel
- Customer service
- Problem-solving abilities
- Punctual and reliable
- Multitasking
- Reliability
- Effective communication
- Team building
Languages
English
Bangla
Hindi
Timeline
Fun Academy Member
Strike X Holey Moley
10.2024 - Current
Sales Assistant
Strandbags
10.2024 - Current
Senior Customer Service Officer
Agora Supermarket
12.2022 - 12.2023
Bachelor of Information Technology -
RMIT University
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