Tea Robinson
Bakewell,NT
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
1
1
year of professional experience
Work History
Cahier
Red Rooster
BAKEWELL, NT
01.2023 - Current
- Followed company security procedures for handling large sums of money.
- Resolved customer complaints professionally in accordance with company policy.
- Balanced daily transactions on a computerized point-of-sale system.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Ensured compliance with all safety regulations within the store environment.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Conducted price checks for special orders or discounts as requested by customers.
- Answered customer inquiries regarding store policies and procedures.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Processed sales transactions to prevent long customer wait times.
- Answered customer questions and provided store information.
- Worked closely with front-end staff to assist customers.
- Used suggestive selling techniques to promote add-on sales.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
High School Diploma -
Glennie Anglican School
Toowoomba, QLDSkills
- POS Systems
- Drawer balancing
- Payment Collection
- Cash Register Operation
- Product Recommendations
- Payment Processing
- Customer Assistance
- Customer Service
- Cash Handling
- Returns processing
- Scanner operations
- Guest inquiries
- Cleaning and sanitizing
- Merchandise Restocking
- Issue Resolution
- Product Knowledge
- Professionalism and Courtesy
- Patience and Empathy
- Promotions and Discounts Understanding
- Work Ethic and Integrity
- Basic Math Competence
- Reliability and punctuality
Affiliations
- Member of the School community
- Member of School Sporting Teams
- Member of Aboriginal School cultural club
Timeline
Cahier
Red Rooster
01.2023 - Current
High School Diploma -
Glennie Anglican School
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