Teagan Fairbrother
Sale,VIC
Summary
A high-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to meet performance targets. Build team relationships, with a nature and sound judgment focused on maximizing team efficiency.
A strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency.
Sound decision-making skills and judgment to positively impact company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Store Manager
Dan Murphy's - Part Of The Woolworths Group
12.2018 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store teams successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new team members.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
- Set effective store forecast, based on past sales and trends.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Shift Supervisor
Reject Shop
09.2012 - 11.2016
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
- Maintained clean and well-organized store.
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
- Applied security, safety and loss prevention strategies during shifts.
- Completed cash and credit card transactions accurately using POS software.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Scheduled staff shifts to secure adequate coverage and productive workflows.
Education
Bachelor of Exercise And Sports Science - Sports Studies
Federation University Australia
Ballarat, VIC11.2017
Bachelor of Engineering And Bachelor of Commerce - Engineering Technology
Monash University
Melbourne, VIC11.2016
Skills
- Customer Service
- Kronos
- Product and Service Sales
- Team Training
- Order Management
- Team Leadership
- Inventory Management
- Time Management
- Team leadership and coaching
Certification
HLTAID001 Provide cardiopulmonary resuscitation
HLTAID002 Provide basic emergency life support
HLTAID003 Provide first aid
Timeline
Store Manager
Dan Murphy's - Part Of The Woolworths Group
12.2018 - Current
Shift Supervisor
Reject Shop
09.2012 - 11.2016
Bachelor of Exercise And Sports Science - Sports Studies
Federation University Australia
Bachelor of Engineering And Bachelor of Commerce - Engineering Technology
Monash University
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