- Cooking
- Avid Reader
- Travel
- Guitar
- Drawing/Painting
Teagan Galletly
Ashmore,Queensland
Summary
Dynamic and friendly with a proven track record in fast-paced environments, such as RQAS Cafe. Excelled in time management and exceptional customer service, enhancing customer satisfaction and fostering a loyal customer base. Skilled in both team collaboration and precise coffee-making techniques, contributing significantly to workplace efficiency and product quality.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
RQAS Cafe
01.2023 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled customer complaints professionally.
- Maintained consistent attendance and punctuality.
- Operated espresso machines to create a wide range of hot and cold beverages eg. Cappuccino, piccolo, iced long black
- Performed opening and closing shifts
- Assisted in inventory management
- Handled taking orders and cash flow at the end of shifts
- Adhered to strict food hygiene regulations
- Fostered loyal customer base by remembering regulars' names, orders and preferences, making them feel valued.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
Communications and Marketing Intern
Langham Hotel
06.2024 - 06.2024
- Assisted in creating video, and image content for marketing channels.
- Participated in brainstorming sessions.
- Assisted in event planning and execution
- Engaged with distinguished guests and ensured they were satisfied and looked after during the event.
- Planned social media posts for the Langham's cafe using Facebook Meta
Kitchen Aid
Spendelove Private Hospital
02.2022 - 05.2023
- Maintained a clean working environment by consistently washing dishes and completing daily cleaning tasks.
- Assisted serving during mealtimes with focus on politeness, professionalism and compassion for patients in various states of recovery
- Operated standard kitchen equipment with focus on safety and sanitation.
- Cleaned and organized kitchen stations to promote team efficiency.
- Promoted workplace safety through careful adherence to established procedures for handling sharp utensils, hot surfaces, and heavy equipment.
Waitress/Hospitality Team Member
Bar Lago
10.2021 - 03.2022
- Exhibited strong multitasking abilities between front and back of house
- Prepped and made select menu items
- Engaged positively with customers
- Handled Cash/Card transactions and bookings
- Cleaned workspaces and kitchenware items
Apprenticeship
Sushi Break
03.2021 - 05.2021
Education
High School Diploma -
Trinity Lutheran College
Ashmore11-2024
Diploma of Business -
Barrington College
Southport07-2024
Skills
- Time management
- Extroverted and friendly
- Team player
- Exceptional customer service
Certification
Clear to Work RSA
Interests
Timeline
Communications and Marketing Intern
Langham Hotel
06.2024 - 06.2024
Barista
RQAS Cafe
01.2023 - Current
Kitchen Aid
Spendelove Private Hospital
02.2022 - 05.2023
Waitress/Hospitality Team Member
Bar Lago
10.2021 - 03.2022
Apprenticeship
Sushi Break
03.2021 - 05.2021
High School Diploma -
Trinity Lutheran College
Diploma of Business -
Barrington College
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