Teagan Pedersen
Coleraine
Summary
Dedicated professional with a proven track record at Coles Supermarket, enhancing customer satisfaction through exceptional service and efficient POS system operation. Demonstrates strong team cooperation and time management capabilities, ensuring a clean, organized, and welcoming environment. Skilled in customer engagement and cash handling, consistently contributing to positive customer experiences and workplace efficiency.
Overview
7
7
years of professional experience
Work History
Retail Assistant
Coles Supermarket
01.2023 - 01.2025
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained tidy and organized store environment to comply with cleanliness standards.
Food Service Assistant
Japara
06.2019 - 07.2021
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Completed daily tasks such as dishwashing, trash removal, and restocking while adhering to established safety protocols.
- Enhanced customer satisfaction by providing friendly and efficient service during meal times.
- Ensured compliance with health regulations through frequent cleaning and sanitation practices within the food preparation area.
- Contributed to team success by proactively assisting coworkers during peak hours or covering shifts when needed.
- Assisted in maintaining a clean and sanitary dining environment for the comfort of patrons.
- Adhered to all safety regulations regarding food handling and preparation, ensuring a healthy and enjoyable dining experience for guests.
Cleaner
Japara
06.2018 - 06.2019
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Emptied trashcans and transported waste to collection areas.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Provided assistance to other staff members with cleaning of difficult areas.
- Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
Skills
- Customer service
- Customer assistance
- Patience and empathy
- Time management capabilities
- Cash register operation
- POS system operation
- Flexible schedule availability
- Customer engagement
- Attention to detail
- Honest and dependable
- Reliable and responsible
- Friendly and helpful
- Team cooperation
- Positive customer engagement
- Cash handling
Timeline
Retail Assistant
Coles Supermarket
01.2023 - 01.2025
Food Service Assistant
Japara
06.2019 - 07.2021
Cleaner
Japara
06.2018 - 06.2019
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