Summary
Overview
Work History
Education
Skills
Timeline
Generic

Teagan Simms-McBriar

Padbury,WA

Summary

Dynamic professional with a proven track record at Hire By Teagan, excelling in customer service excellence and social media marketing. Demonstrated success in inventory and logistics management, ensuring seamless experiences. Skilled in fostering long-term relationships and driving brand awareness, with a keen eye for detail and quality control.

Overview

4
4
years of professional experience

Work History

Dress Hire Business

Hire By Teagan
03.2021 - Current
  • Curate and maintain a high-quality collection of designer dresses for hire, catering to a range of occasions including weddings, parties, and formal events.
  • Promote the business through social media platforms, creating and managing engaging content on Instagram to showcase dresses and build brand awareness.
  • Handle all aspects of customer service, including personalized styling advice, clear communication, and ensuring a seamless rental experience.
  • Operate a try-on room for customers to test out dresses before renting, offering expert advice on fit and styling.
  • Manage the cleaning and maintenance of all outfits, personally ensuring garments are in pristine condition and coordinating dry cleaning services as needed.
  • Oversee logistics for interstate shipping of rental dresses across Australia, ensuring timely delivery and return processes for all hires.
  • Handle day-to-day business operations, including inventory management, order processing, and ensuring smooth coordination of rentals and returns.
  • Deliver exceptional customer service, building long-term relationships and encouraging repeat business through consistent quality and attention to detail.

Hospitality Worker

Cold Rock
11.2020 - Current
  • Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
  • Communicated with customers to promptly resolve complaints and address inquiries.
  • Implemented effective time management strategies during high-volume periods which resulted in reduced wait times and increased guest satisfaction.
  • Trained new staff members in customer service techniques and operations.

Education

High School Diploma -

Duncraig Senior High School
11-2021

Skills

  • Customer Service Excellence
    Skilled in providing personalized, high-quality service to clients, ensuring a seamless rental experience, and building long-term customer relationships
  • Social Media Marketing
    Proficient in using Instagram and other platforms to promote the business, create engaging content, and drive brand awareness
  • Inventory & Logistics Management
    Experienced in managing product inventory, coordinating rentals, and handling shipping logistics to ensure timely delivery and smooth returns
  • Attention to Detail & Quality Control
    Diligent in maintaining the quality and condition of all inventory, including overseeing cleaning, dry cleaning, and garment upkeep to ensure a premium customer experience

Timeline

Dress Hire Business

Hire By Teagan
03.2021 - Current

Hospitality Worker

Cold Rock
11.2020 - Current

High School Diploma -

Duncraig Senior High School

Similar Profiles

CREATE PROFILE
Teagan Simms-McBriar