Teagan Smiley
Wyndham Vale,VIC
Summary
I am dedicated and eager to learn new skills to benefit your company and am driven to be successful. The employability skills I have include having a great work ethic, being reliable, being able to solve problems quickly and efficiently and great communication skills. Due to my work history I have developed excellent abilities in customer’s service and retail which is great to have in any industry.
Overview
7
7
years of professional experience
Work History
Container Controll
Westlink Container Park
Altona, Victoria
04.2022 - Current
- Managed all containers coming in and out of our depot.
- Provided customer service by answering questions regarding container availability, pricing.
- Maintained detailed records of all incoming and outgoing shipments.
- Prepared and processed documents such as invoices, reports, memos and correspondence.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Answered incoming calls and provided customer service.
Sales Assistant
SportsCo
Melbourne, Victoria
02.2020 - Current
- Promoted welcoming environment by acknowledging customer and engaging in conversation to identify footwear needs.
- Operated cash register, scanned items, bagged merchandise and properly handled methods of payment to facilitate accurate sales transactions.
- Gained knowledge on all footwear items and demonstrated enthusiasm and belief for product and company philosophy.
- Seated customer to measure feet and properly fit with correct size shoes.
- Searched and pulled product from backstock to satisfy customers.
- Unloaded stock, stocked merchandise and maintained aisles and product displays to foster neat, clean and organized aisles and sales floor.
CafeTeam Member
Public Domain
Melbourne, Victoria
04.2019 - 02.2020
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Responded to questions and referred specific issues to teammates or elevated to supervisor.
- Rotated through series of different stations based on team needs.
- Greeted members, prospective customers, and guests by offering assistance and delivering exceptional customer service.
Cafe Assistant
Healthy Habbits
Melbourne, Victoria
05.2017 - 10.2018
- Took inventory of supplies and equipment and placed new orders to maintain stock levels.
- Assisted cook with prep work by cutting vegetables and preparing side dishes and salads.
- Operated industrial dishwasher to wash glassware and utensils.
- Rang up orders on cash register to process cash, credit card and personal check payments.
- Rotated stock items and ingredients to maintain freshness.
Veterinary Nurse
Saint Albans Veterinary Clinic
Melbourne, Victoria
03.2017 - 09.2018
- Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
- Triaged scheduled or emergency patients to route to appropriate surgeon or treatment area.
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
- Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Retail Assistant
Famous Footwear
Melbourne, Victoria
12.2016 - 05.2017
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Engaged customers in discussion to identify needs and budget.
Education
Certificate 2 events -
Mackillop College
Werribee01.2017
Cert 3 - Beauty Services -
Mackillop College
Werribee 10.2018
High School Diploma -
Mackillop College
Werribee10.2018
Skills
- Critical thinker
- Time management
- Decision-making
- Organization
- Working collaboratively
- Customer service
- Active listening
- Multitasking
- Troubleshooting
References
Referee Details Name: Mukit Hawk
Relationship: Manager (SportsCo)
Mobile: 0426 443 442
Name: Kymberley Guselev
Relationship: Manager (Saint Albans Veterinary Clinic)
Mobile: 0412 915 338
Timeline
Container Controll
Westlink Container Park
04.2022 - Current
Sales Assistant
SportsCo
02.2020 - Current
CafeTeam Member
Public Domain
04.2019 - 02.2020
Cafe Assistant
Healthy Habbits
05.2017 - 10.2018
Veterinary Nurse
Saint Albans Veterinary Clinic
03.2017 - 09.2018
Retail Assistant
Famous Footwear
12.2016 - 05.2017
Certificate 2 events -
Mackillop College
Cert 3 - Beauty Services -
Mackillop College
High School Diploma -
Mackillop College
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