Teagan Toa-Toa
Jordan Springs ,NSW
Summary
Hi my names Teagan and im currently a stay at home mum of a 1 yr old and looking to get back into work, i have a lot of experience with a the jobs I,ve worked and whenever im working im always their to work. Im a fast learner and pick up on things very fast, i always try and do my best each day and achieve better. I have my full license and a car so getting to work would not be a problem . im able to start immediately and i hope to hear back from use as soon as possible, thank you.
Overview
8
8
years of professional experience
Work History
Traffic Controller
road and rail
Campbelltown
11.2021 - 10.2022
- Provided assistance to motorists who experienced difficulty navigating through congested areas.
- Implemented strategies designed to reduce congestion during peak hours such as staggered shift schedules or alternative routing options.
- Helped develop traffic studies and infrastructure design plans.
- Developed insights into traffic delays and inefficiencies by studying factors affecting traffic conditions.
- Assisted law enforcement officers with crowd control measures at large scale events held in busy urban centers.
- Monitored roadways for hazardous conditions such as potholes or debris that could cause accidents or impede travel times.
- Directed traffic flow and monitored intersections to ensure the safe passage of vehicles, pedestrians and cyclists.
- Monitored and coordinated traffic during power outages and emergencies.
- Communicated regularly with supervisors regarding changes in traffic patterns or new construction projects that impacted existing routes.
- Assessed traffic volume data collected from cameras, sensors and radar systems in order to develop efficient travel routes.
- Directed pedestrians across busy streets and around construction sites.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Understood and followed oral and written directions.
Picker Packer
toll telstra
Prestons
01.2018 - 10.2021
- Labeled boxes and placed in outbound collection areas.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Ensured that all paperwork related to receiving, stocking and shipping is completed correctly in accordance with company policies.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Selected products and items from shelves and pallets for customer orders.
- Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
- Did dispatching work on computers when needed too
- Voice picking using phonetic alphabet
- Used electric and none electric pallet riders
- When picking or packing, kept an tidy work area at all times
- Always worked in a safe manner
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Utilized RF scanners to scan products accurately and efficiently.
- Compared merchandise invoices to items actually received.
- Isolated damaged items to predefined marked area to report to supervisors.
- Cleaned and organized aisles, work stations, and floors to promote operational productivity.
- Pulled and packed product using various tools and equipment to meet order goals.
- Confirmed items picked for orders by keying codes into system.
Hospitality Worker
Gemma
Parramatta
07.2014 - 01.2017
- Cleaned tables, chairs, dishes, cutlery and glassware after each meal period ended.
- Prepared basic food service by setting up continental breakfast or coffee and tea supplies.
- Performed cashiering duties such as taking payments from customers using POS systems or manual methods.
- Answered guest inquiries, recommending shopping, dining or entertainment.
- Posted incidental charges to ledgers, manually or by using computers.
- Assisted guests by promptly responding to questions, requests and concerns.
- Greeted customers and provided them with menus.
- Kept facilities in good condition through regular upkeep, cleaning and preventive maintenance.
- Checked on customers regularly to ensure satisfaction with meals and services.
- Resolved customer complaints professionally while maintaining a friendly attitude towards patrons.
- Served food and drinks to customers in a timely manner.
- Restocked supplies of condiments, beverages and other items as needed.
- Worked with cross-functional teams to achieve goals.
Education
Yr 12 -
The Hills Sports High School
Seven Hills, NSW08-2018
Skills
- Quality Control
- Shipment Preparation
- Barcode Scanning
- Order Picking
- Hand-Eye Coordination
- Customer Service
- Safety Awareness
- Taking Cues and Direction
- Improvisation
- Voice picking
- Driven
- Always trying to be better at everything i do
- Always working safely
Timeline
Traffic Controller
road and rail
11.2021 - 10.2022
Picker Packer
toll telstra
01.2018 - 10.2021
Hospitality Worker
Gemma
07.2014 - 01.2017
Yr 12 -
The Hills Sports High School