Teagan Wilson
Tootgarook ,VIC
Summary
Proactive and caring worker with many years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Overview
13
13
years of professional experience
Work History
Receptionist
Mornington Peninsula Health / Samsara
04.2018 - 12.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Childcare Assistant Educator
Capel Sounds Educational Child Care Centre
06.2013 - 04.2017
- Supervised free play and other activities to keep children safe.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Helped with creation of age-appropriate activities to keep children positively engaged.
- Established positive relationships with parent to collaboratively promote child's wellbeing.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Assisted with meal preparation and feeding to meet children's dietary needs.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Maintained daily records of children's individual activities, behaviors, meals, and naps.
- Encouraged children's emotional and social development.
- Implemented daily routines and activities to stimulate and engage children.
Dental Receptionist
Mordialloc Dental Group
06.2010 - 05.2013
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Provided excellent customer service to create positive experiences and build patient trust.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
- Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
Childcare Assistant Educator Oshc
Eastbourne Primary School
01.2007 - 01.2010
- Supervised free play and other activities to keep children safe.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Helped with creation of age-appropriate activities to keep children positively engaged.
- Established positive relationships with parent to collaboratively promote child's wellbeing.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Education
Certificate IV School Based Education Support - Education Support
Australian College of Teacher Aides And Childcare
Online01.2024
Certificate III - Early Childhood Education
Nautilus Training
06.2009
Skills
- communicate with families
- Documentation
- Coordination and Teamwork
- Group and Individual Care
- Imaginative Play-Based Learning
- Special Needs Childcare
- Nurturing Environment
- Interpersonal and Written Communication
Timeline
Receptionist
Mornington Peninsula Health / Samsara
04.2018 - 12.2019
Childcare Assistant Educator
Capel Sounds Educational Child Care Centre
06.2013 - 04.2017
Dental Receptionist
Mordialloc Dental Group
06.2010 - 05.2013
Childcare Assistant Educator Oshc
Eastbourne Primary School
01.2007 - 01.2010
Certificate IV School Based Education Support - Education Support
Australian College of Teacher Aides And Childcare
Certificate III - Early Childhood Education
Nautilus Training
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