Summary
Overview
Work History
Education
Skills
Timeline
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Teague Holdsworth

Ballarat,VIC

Summary

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task as well as being knowledgeable about scheduling, money handling and team management, adept at handling all areas of operations and eager to develop and advance professionally into a more challenging position. Hardworking Bartender with experience in large-scale casual dining establishments with extensive knowledge of spirits, as well as commitment to upholding highest standards of customer service and safe food handling practices.

Overview

4
4
years of professional experience

Work History

Bartender

Hop Temple
05.2024 - Current
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Served high customer volumes during special events, nights, and weekends.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Shift Manager

Kentucky Fried Chicken
09.2020 - Current
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently and to be presenting customers with promotional items or encouraging extra sales.
  • Tracked receipts, employee hours, and inventory movements.
  • Handled cash, credit, and debit transactions with precision, ensuring accurate drawer counts at the end of shifts.

Party Host

Chipmunks Playland & Cafe
07.2022 - 02.2023
  • Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
  • Assisted in training new party hosts, sharing best practices and helping them develop strong hosting skills.
  • Contributed to company growth by upselling additional services or products when appropriate, increasing revenue per event.

Education

Mount Clear Secondary College
Ballarat, VIC

Skills

  • Staff Development
  • Schedule oversight
  • Safety Compliance
  • Quality Assurance
  • Staff Motivation
  • Sales Strategies
  • Training and mentoring
  • Decision-Making
  • Energetic and Enthusiastic
  • Accurate money handling
  • Flexible Schedule
  • Compliance understanding
  • Customer service focus
  • Staff Supervision

Timeline

Bartender

Hop Temple
05.2024 - Current

Party Host

Chipmunks Playland & Cafe
07.2022 - 02.2023

Shift Manager

Kentucky Fried Chicken
09.2020 - Current

Mount Clear Secondary College

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Teague Holdsworth