Teancam Epati
Bonnyrigg Heights,NSW
Summary
A recent high school graduate with dynamic customer service professional consisting of 5 years of diverse experience, excelling in fast-paced environments and focused on delivering exceptional guest experiences. Proven expertise in problem-solving, team collaboration, and maintaining operational standards ensures efficiency and safety in every task. Skilled in engaging with customers and fostering a positive atmosphere, while also adept at training new team members and managing inventory. Dedicated to maintaining efficient operations and the highest standards of service, I'm prepared to contribute successfully in a team-oriented role and actively listen to guidance and instructions from both employer and coworkers.
Overview
4
4
years of professional experience
Work History
Crew Member
Hungry Jack's
06.2021 - Current
- Worked in the kitchen and other areas
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Assisted other team members to achieve goals.
- Managed a team of 4-6 people per shift to get through the daily duties that are required in the back area.
VET Construction Work Placement
Bunnings Warehouse
03.2024 - 03.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
VET Construction Work Placement
V8 Plumbing
12.2023 - 12.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Used power tools to cut pipes to size
- Gained hands-on experience in increasing proficiency and expanding technical skill set.
- Analyzed problems and worked with teams to develop solutions.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Event Logistics Labourer
FJF Amusements
04.2022 - 04.2023
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Convincing open crowds to engage with the game stall through simple communication
Education
High School Diploma -
Westfields Sports High School
Fairfield West, NSW09.2024
Skills
- Workplace Efficiency
- Interactive Communication Skills
- Crew Leadership
- Cleaning
- Company Standards
- Customer service
- Heavy Lifting
- Clear Communication
Timeline
VET Construction Work Placement
Bunnings Warehouse
03.2024 - 03.2024
VET Construction Work Placement
V8 Plumbing
12.2023 - 12.2023
Event Logistics Labourer
FJF Amusements
04.2022 - 04.2023
Crew Member
Hungry Jack's
06.2021 - Current
High School Diploma -
Westfields Sports High School
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