Te Ariki Cohen

- Maintain a high level of organization and transparent communication with all team members
- Leading the team to deliver exceptional customer experience
- Onboarding, training and upskilling team members
- Efficiently running the day-to-day operations
- Roster management according to business needs
- Stock ordering/receival through internal and external suppliers
- Ensuring a high standard of hospitality presentation, cleanliness and hygiene behind bar, storerooms & bathrooms at all times
- Coordinate with external businesses and help prepare and facilitate in-house and external bookings, tours & events/functions e.g. Trivia night, Live music sessions
- Maintain authentic, genuine working relationships with all customers, team members, kitchen staff, suppliers, and neighbours

- Ensuring compliance with RSA & licensing at all times

- National / International Logistics and distribution
- Warehousing receivals, dispatch, forklift maintenance, general warehousing maintenance
- Weekly inventory stock take
- Sales Support
- Customer feedback and assistance

- Other general duties - Assist with Sales and Marketing. Assist with canning days. Set up brewery for bar service when needed. Replenish brewery equipment e.g. gas, tea towels, general shopping. Help out in bar where needed. Any general duties/maintenance around the brewery. Assist at functions & events when needed

- National / International logistics and distribution
- Warehousing receivals, dispatch, forklift maintenance, general warehousing maintenance
- Weekly inventory stocktake
- Sales Support
- Customer feedback and assistance
- Coordinate and work closely with Third Party Logistics
- Other general duties - Assist with Sales and Marketing. Assist with canning days. Set up brewery for bar service when needed. Replenish brewery equipment e.g. gas, tea towels, general shopping. Help out in bar where needed. Any general duties/maintenance around the brewery. Assist at events when needed e.g. Gabs, southwest beer fest, Beer Footy Food

- Ensure high level of customer service and customer experience at all times
- Ensure high standards of hospitality presentation, cleanliness and hygiene
- Help prepare for in-house bookings, tours & events
- Maintain authentic, genuine working relationships with all customers, food trucks, suppliers, and neighbours

- Sound understanding of different Point of Sale (POS) systems for transactions

- Attended regular training sessions to stay updated on new products & trends

- Provided drink suggestions to customers based on their preferences and knowledge gained from training sessions and regular industry research

- Successfully applied the companies operational strategy to drive performance
- Ability to measure financial performance and identify areas of growth and opportunity
- Constantly acquiring new knowledge and learns new skills from internal and external sources to anticipate the changing retail environment, whilst reflecting and learning from past experiences
- Display personal drive, motivation and commitment to learning
- Built trust and credibility with customers, peers and team in order to achieve mutually beneficial outcomes
- Planned ahead and worked in a systematic and organized way
- Consistently delivered coaching and expectations for my team with skill and confidence
- Inspired and challenged others to create an environment of success by communicating goals, priorities and vision

- Ensuring compliance with RSA & licensing at all times