Summary
Overview
Work History
Education
Skills
Certification
Refrencess
Timeline
Generic

Tearne Sullivan

Medowie,NSW

Summary

-Proven leader with a track record of enhancing family satisfaction and operational efficiency at Eva Support Pty Ltd. Expert in preventive maintenance and exceptional organization, "I excel in staff training and financial management. Achieved significant improvements in disability case management and cleaning standards, demonstrating strong decision-making and team motivation skills.

-Dedicated House Manager experienced in multitasking and working under pressure. Organizes activities and events for families to inhibit stress and provide optimal experiences. Skilled at managing household budgets and finances to encourage proper use of available funds.

-Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

House Manager

Eva Support Pty Ltd
02.2019 - 06.2024
  • Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
  • Anticipated needs of our participants by staying informed about their preferences, schedules, and priorities.
  • Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
  • Ensured security protocols were followed throughout the property, maintaining a safe environment for our participant and staff at all times.
  • Collaborated with medical professionals to ensure timely and accurate assessments of clients'' disabilities and needs.
  • Maintained strong relationships with community resources, connecting clients with essential services to aid in their recovery process.
  • Participated in ongoing professional development courses to stay abreast of industry trends and best practices in disability case management.
  • Promoted client autonomy by coaching them on self-advocacy skills and empowering them to make informed decisions about their care.
  • Developed and maintained comprehensive client records, ensuring easy access to relevant information for future case management needs.
  • Provided empathetic support to clients during their recovery process, fostering a positive environment conducive to healing.
  • Improved the disability case management process by streamlining documentation and communication procedures.
  • Provided leadership, guidance and support to staff members.
  • Participated in community events to promote services and engage with public.
  • Advocated for social and community service programs to increase awareness and funding.
  • Created and managed budgets, efficiently allocating resources for social and community service projects.

Cleaning Crew Member

Crown On Darby
02.2018 - 01.2019
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
  • Developed strong relationships with clients, providing prompt communication and updates on the progress of cleaning tasks, ensuring their satisfaction.
  • Improved overall team productivity with proper time management and prioritization of tasks.
  • Assisted in training new crew members on company policies, procedures, and best practices in cleaning operations.

Education

Hunter Sports School
Gateshead, NSW

Skills

  • Exceptional organization
  • Appointment Coordination
  • Staff Training
  • Safety Management
  • Financial Management
  • Decision-Making
  • Team Guidance and Motivation
  • Team Coordination
  • Report Preparation

Certification

Cert IV in Disability.

First Aid Certificate.

Currently studying my Diploma in community services.


Refrencess

Sharon Armanski 

Operations Manager (Eva Support)

Sharona@evasupport.com.au

Phone number: 0400649873


Mitchell Doyle

Chief Operations Officer (Eva Support)

Mitchelld@evasupport.com.au

Phone number: 0433630978

Timeline

House Manager

Eva Support Pty Ltd
02.2019 - 06.2024

Cleaning Crew Member

Crown On Darby
02.2018 - 01.2019

Hunter Sports School

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Tearne Sullivan