Te Atarau (Te) Watene
Browns Plains,QLD
Summary
I am a very organised and dependable candidate successful at managing multiple priorities with a positive attitude. I have a strong willingness to take on added responsibilities to meet team goals. I am a driven leader with strong problem-solving and customer service skills and i am dedicated to providing highest level of service to customers and creating pleasant work environment for staff.
Overview
6
6
years of professional experience
Work History
FOH Manager, Bartender, Kitchenhand
Fox And Ferret
04.2018 - 02.2024
- Improved customer satisfaction by implementing efficient front-of-house operations and staff management techniques.
- Handled customer complaints effectively, resolving issues promptly to maintain brand reputation and garner positive reviews.
- Implemented new menu items in coordination with the chef, boosting overall sales revenue.
- Enhanced communication between FOH staff members by holding monthly meetings updating on changes in menus or promotions.
Bartender
Kenjin
05.2022 - 10.2022
- Served high customer volumes during special events, nights, and weekends.
- Efficiently closed the bar according to established procedures, ensuring preparedness for each shift.
Demolition Laborer
Te Pa O Rakaihautu
12.2017 - 02.2018
- Demonstrated adaptability by quickly learning new techniques and equipment when required, increasing overall productivity on job sites.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
Education
Te Pa O Rakaihautu
Christchurch2020
Stretton State College
Brisbane, QLD2019
Skills
- Scheduling Staff
- Marketing support
- Complaint Handling
- Guest Relations
Timeline
Bartender
Kenjin
05.2022 - 10.2022
FOH Manager, Bartender, Kitchenhand
Fox And Ferret
04.2018 - 02.2024
Demolition Laborer
Te Pa O Rakaihautu
12.2017 - 02.2018
Te Pa O Rakaihautu
Stretton State College
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