Ted Watanaverapong
Rockdale,NSW
Summary
Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in Sales role. Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
4
4
years of professional experience
Work History
Game Coach
Games On The Bus
05.2021 - Current
- Increased player retention rate by fostering positive gaming environment and addressing concerns promptly.
- Oversaw budget allocation for equipment upgrades ensuring optimal functionality during gameplay.
- Trained new coaches in best practices for effective game facilitation and player support techniques.
- Contributed to design of promotional materials for upcoming events, enticing potential attendees with engaging visuals and information.
- Promoted teamwork and collaboration among players, leading to enhanced group dynamics and overall success rates.
- Liaised with parents/guardians about gamer progress emphasizing on positive development and addressing concerns when necessary.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Maintained approximately consistent communication with 2-3 clients per day, discussing deal packages and suggesting product purchasing
Restaurant Server
Sweet Basil Thai
08.2020 - 06.2021
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
Education
Bachelor of Sports & Exercise Science - Exercise Science Major
University of Technology Sydney
Sydney12.2026
Skills
- Strategic thinking
- Patience and persistence
- Performance analysis
- Motivation techniques
- Feedback delivery
- Personable and friendly
- Effective communication
- Safety awareness
Hobbies
I have experience in Resistant Training for 2 years and I also occasionally do running twice a week. I would consider myself to have a background experienced in Physical activity, fitness, and sports in relation to my degree and personal interest.
Languages
Thai
Native or Bilingual
English
Native or Bilingual
Additional Information
Volunteering Experiences:
- Manly Swimming Club (04/12/2024)
- A volunteering experience organised by UTS where I assisted in blood lactate collection, data analytics, management, and communication with staff with a group of elite swimmers from U18 to open men's.
- Blacktown Exercise Sports & Technology Hub (02/11/2024 & 14/12/2024)
- A volunteering experience with the Sydney West Sports Medicine clinic, communicating with athletes aged 13 - 18 in field testing. These were components including Counter Movement Jumps, 20m sprint, and functional movement testing. Worked with hands on experience along side exercise physiologist and physiotherapists.
Timeline
Game Coach
Games On The Bus
05.2021 - Current
Restaurant Server
Sweet Basil Thai
08.2020 - 06.2021
Bachelor of Sports & Exercise Science - Exercise Science Major
University of Technology Sydney
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